Patient Admission Officer - Makassed Hospital

  Makassed Hospital is now hiring a Patient Admission Officer.
  Interested candidates should please share their CVs on : careers@makassedhospital.org 

• Main tasks:

• Interviews patients on admission, records required, personal information, secures signatures, and supplies patient data to concerned hospital departments.
• Welcome patients with professionalism and eloquence.
• Admits patients by prioritizing them according to the urgency of their health state and according to the ratios set by management
• Follow up on all medical procedure approval requests with doctors and insurance parties
• Explains to patients the internal process of their inquiry and guide them to their requested destination
• Coordinates with hospital’s different departments to ensure proper response to patients needs
• Performs admitting activities. Greets patients and conducts patient interviews to obtain required information and signatures. Notifies nursing unit of patient arrival 
• Serves as a liaison with insurance companies regarding the admission of their subscribers and logs notifications made.
• Calculates daily census and verifies accuracy of nursing-unit census listings.
• Monitors physicians overdue chart list to ensure that booking restrictions are applied.
• Answers inquiries regarding admitting procedures, hospital regulations and services; refers inquiries to appropriate person or department elsewhere in the hospital when necessary.
• Takes emergency bookings; assigns beds to new admissions; arranges transfers; maintains a list of available beds and bed board index of patients; enters discharges and transfers into the system.

• Requirements:

- Education: Bachelor Degree in Business Management or equivalent.

- Experience: Minimum 2 years of experience in customer service, previous experience in a hospital setting would be a plus. 

- Duty: Candidate should be flexible to work on shifts basis (12 hours shift - 7:00 am-7:00 pm / 7:00 pm - 7:00 am).