Microsoft TeamWork Specialist

Key Activity Areas

TeamWork Administration

• Configure and manage SharePoint Online:
  • Plan and configure site collections and hub sites.
  • Plan and configure customisations and apps.
  • Plan and configure guest access.
  • Manage SharePoint Online.
  • Manage search.
  • Monitor and maintain the SharePoint Online service.
• Configure and manage OneDrive for Business:
  • Configure and manage OneDrive for Business.
  • Manage users and groups.
  • Manage sharing and security.
  • Manage syncing security.
  • Monitor and maintain the OneDrive service.
• Configure and manage Teams:
  • Plan and configure Teams settings.
  • Plan identity and authentication for Teams.
  • Manage the Teams environment.
  • Monitor and maintain the Teams service.
• Configure and manage workload integrations:
  • Integrate M365 workloads.
  • Manage Yammer capabilities.
  • Manage Stream capabilities.
  • SharePoint Online, and Yammer.
  • Integrate M365 workloads with external data and systems.

• Migrate to SharePoint Online: Migrate data and content.

TeamWork Project Management / Scrum Master

• Identify priorities (requirements) and plan (roadmap of projects to achieve these) considering other initiatives within Medair using GANTT charts, Kanban boards, etc.
• Ensure funding/resourcing (e.g, securing staff & other stakeholder availability) is in place as needed with sufficient lead time.
• Use Waterfall/Scrum or hybrid approach as appropriate.
• Development and execution of communication plan.
• Development and maintenance of Stakeholder, Risk and other PM-related artefacts commensurate with the size and complexity of the project.
• Tracking and regular reporting of PM/Agile KPIs.

TeamWork User Support and Training

• Provide second level support to users.
• Stay up to date: use existing trainings, (community) resources, and develop skills and knowledge about the latest features. Train users accordingly.

Vendor Management

• Work with contracted service providers and other technical groups to resolve data-related issues.

Innovation / Changes

• Stay aware of current and emerging developments in the area of technology, methodologies (Agile/Scrum, etc).

Team Life

• Reflect the values of Medair with staff, beneficiaries, and external contacts.