Shelter Manager "SHEMGRBEK010123" BEKAA

Major Duties and Responsibilities

Project Implementation

• Implement Medair Shelter projects, in accordance with agreed activities such as weatherproofing and fire program in informal settlements, rehabilitation of residential buildings and minor repair of non-residential buildings, upgrading of common areas, cash for rent, on time and on budget.
• Oversee all Shelter field activities in connection with the project(s).
• Work closely with the Shelter Project Manager and other departments (e.g. assessments) to plan and complete project activities.
• Ensure accurate and timely reporting of project activities according to Medair and donor/partner timeframes and formats (e.g. RAIS and activity info).
• Contribute to monthly Shelter sitreps, under the supervision of the Shelter PM.
• Support the Shelter PM to identify new project opportunities within the BML and elsewhere.
• Support the Shelter PM to undertake new/innovate technical Shelter assessments as required.
• Support the Shelter PM in drafting project proposals, reports, and other documents as required.
• Support the integration of beneficiary participation and accountability in all aspects of the projects.
• Make appropriate use of Medair online tools, including e-library, BOX, and reporting tools such as BVAs.

Staff Management

• Line manage the Shelter Officers which includes setting a work plan, monitoring work quality, performing necessary approvals on Medair People (sick leave and vacation, etc), and creating a positive work culture
• Perform the Shelter Officers’ probationary period appraisal (if new employees) and annual appraisal
• Mentor the Shelter Officers in their line management of the Shelter Assistants
• Monitor project progress with shelter team on a regular basis
• Provide coaching and technical supervision for Shelter team in order to build personal and team capacity
• Provide feedback for the appraisals of the Shelter Assistants, along with the Shelter PM
• Identify training needs for the Shelter team and organise training in coordination with HR and the Shelter PM

Financial Management

• Understand the project budget and plan activities accordingly.
• Complete the monthly Cash Needs Forecast for Shelter activities.
• Ensure that all project expenses are agreed by the Shelter PM and raise the necessary paperwork.
• Handle cash as required and ensure that receipts are collected for all expenses.
• Understand and adhere to Medair finance procedures that concern your activities.

Communication and Coordination

• Maintain regular, appropriate, transparent and supportive communication within Medair LBN.
• Foster good working relationships with external stakeholders, including beneficiaries, community leaders, local officials and other humanitarian agencies.
• Participate in coordination meetings and sector working groups in BML, representing Medair.
• Ensure that key project and sector information is shared with the Shelter PM.
• Participate in regular meetings with the Shelter PM and the Project Coordinator.
• Network with other Shelter partners in BML and at the national level to develop new approaches and uncover funding opportunities, in coordination with the Shelter PM.
• Conduct Shelter field visits with donors and other visitors as required.
• Train the Shelter team on standard Medair messaging and ensure that proper messaging takes place in the field.
• Report any issues in the field (e.g. complaints from beneficiaries) to the Shelter PM immediately.
• Ensure that Shelter team members are trained in the field referral process and make referrals as needed.

Logistics

• Prepare procurement plans for each project in coordination with the PM and Logistics Manager.
• Raise Purchase Requests for project items, based on the procurement plan.
• Coordinate with the logistics department to ensure the timely purchase and delivery of materials.
• Support the logistics department with technical Shelter information as needed.
• Be available to inspect samples and items before/after delivery in order to maintain technical Shelter standards.
• Understand and adhere to all Medair logistics procedures that concern your activities.
• Review stock reports on a weekly basis and follow up with Logistics as needed.
• Maintain stock reports for items kept within the Shelter department.

Quality Management

• Read, sign and comply with all Medair’s Code of Ethics policies such as the Prevention of Sexual Exploitation and Sexual Harassment, Child Protection, and the Prevention of Fraud
• Ensure all standardised formats are used and guidelines are followed.
• Work closely with the Information Management (IM) team to ensure that proper IT tools are in place for project implementation and monitoring / evaluation.
• Ensure projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards (e.g. Sphere and HAP standards).
• Support the Shelter PM in the development and implementation of Shelter SOPs.
• Maintain regular communication with the Regional Shelter advisor under the supervision of the Shelter PM.

Personal Specifications: 

• Higher level qualification in Project Cycle Management, with emphasis on humanitarian contexts or a related field
• 5 years post-qualification professional experience in a relevant field
• Experience of working in a Shelter programme with a distribution component in a humanitarian context
• Excellent English (spoken and written)
• Fluent Arabic/Ability to translate between English and Arabic
• Computer literate with strong working knowledge of Microsoft Excel, Word, Outlook and AutoCAD
• Passionate about serving the poor/Self-motivated
• Team-player with good inter-personal skills
• Willingness to support others and to share workload
• Aptitude for community mobilisation and capacity-building
• Experience in training / mentoring / coaching staff
• Capacity to work under pressure and manage personal stress levels
• Creative, open-minded, flexible, self-learner
• Willingness to be stretched professionally and personally
• Ability and willingness to manage project implementation, including large scale distributions
• Excellent numerical, report writing and administration skills
• Problem solving ability
• Knowledge and understanding of humanitarian standards such as Sphere and CHS
• Able to take the initiative in project decisions
• Able to enforce procedures
• Able to set clear objectives for staff and to delegate
• Committed to consultative and servant-minded leadership
• Areas of expertise: 
• Shelter Engineering
• Project Cycle Management
• Staff Management

Work conditions:This position is based in Zahle in the Bekaa Valley, Lebanon. The position will be 20% field based within Informal Settlements and Substandard Buildings and 80% office based.