Shelter Manager - Zahle

Major Duties and Responsibilities:

Project Implementation

Implement Medair Shelter projects, in accordance with agreed activities such as weatherproofing and fire program in informal settlements, rehabilitation of residential buildings and minor repair of non-residential buildings, upgrading of common areas, cash for rent, on time and on budget.

Oversee all Shelter field activities in connection with the project(s).

Work closely with the Shelter Project Manager and other departments (e.g. assessments) to plan and complete project activities.

Ensure accurate and timely reporting of project activities according to Medair and donor/partner timeframes and formats (e.g. RAIS and activity info).

Contribute to monthly Shelter sitreps, under the supervision of the Shelter PM.

Support the Shelter PM to identify new project opportunities within the BML or bekaa and elsewhere.

Support the Shelter PM to undertake new/innovate technical Shelter assessments as required.

Support the Shelter PM in drafting project proposals, reports, and other documents as required.

Support the integration of beneficiary participation and accountability in all aspects of the projects.

Make appropriate use of Medair online tools, including e-library, BOX, and reporting tools such as BVAs.

Staff Management

Line manage the Shelter Seniors / Officers which includes setting a work plan, monitoring work quality, performing necessary approvals on Medair People (sick leave and vacation, etc), and creating a positive work culture

Perform the Shelter Officers’ probationary period appraisal (if new employees) and annual appraisal

Mentor the Shelter Officers in their line management of the Shelter Assistants

Monitor project progress with shelter team on a regular basis

Provide coaching and technical supervision for Shelter team in order to build personal and team capacity

Provide feedback for the appraisals of the Shelter Assistants, along with the Shelter PM

Identify training needs for the Shelter team and organise training in coordination with HR and the Shelter PM

Financial Management

Understand the project budget and plan activities accordingly.

Complete the monthly Cash Needs Forecast for Shelter activities.

Ensure that all project expenses are agreed by the Shelter PM and raise the necessary paperwork.

Handle cash as required and ensure that receipts are collected for all expenses.

Understand and adhere to Medair finance procedures that concern your activities.

Communication and Coordination

Maintain regular, appropriate, transparent and supportive communication within Medair LBN.

Foster good working relationships with external stakeholders, including beneficiaries, community leaders, local officials and other humanitarian agencies.

Participate in coordination meetings and sector working groups in BML or Bekaa, representing Medair.

Ensure that key project and sector information is shared with the Shelter PM.

Participate in regular meetings with the Shelter PM and the Project Coordinator.

Network with other Shelter partners in BML or Bekaa and at the national level to develop new approaches and uncover funding opportunities, in coordination with the Shelter PM.

Conduct Shelter field visits with donors and other visitors as required.

Train the Shelter team on standard Medair messaging and ensure that proper messaging takes place in the field.

Report any issues in the field (e.g. complaints from beneficiaries) to the Shelter PM immediately.

Ensure that Shelter team members are trained in the field referral process and make referrals as needed.

Logistics:

Prepare procurement plans for each project in coordination with the PM and Logistics Manager.

Raise Purchase Requests for project items, based on the procurement plan.

Coordinate with the logistics department to ensure the timely purchase and delivery of materials.

Support the logistics department with technical Shelter information as needed.

Be available to inspect samples and items before/after delivery in order to maintain technical Shelter standards.

Understand and adhere to all Medair logistics procedures that concern your activities.

Review stock reports on a weekly basis and follow up with Logistics as needed.

Maintain stock reports for items kept within the Shelter department.

Quality Management

Read, sign and comply with all Medair’s Code of Ethics policies such as the Prevention of Sexual Exploitation and Sexual Harassment, Child Protection, and the Prevention of Fraud

Ensure all standardised formats are used and guidelines are followed.

Work closely with the Information Management (IM) team to ensure that proper IT tools are in place for project implementation and monitoring / evaluation.

Ensure projects are implemented in line with donor proposals and requirements and in accordance with Medair, donor, country and international standards (e.g. Sphere and HAP standards).

Support the Shelter PM in the development and implementation of Shelter SOPs.

Maintain regular communication with the Regional Shelter advisor under the supervision of the Shelter PM.

Personal Specifications: 

Higher level qualification in Project Cycle Management, with emphasis on humanitarian contexts or a related field

5 years post-qualification professional experience in a relevant field

Experience of working in a Shelter programme with a distribution component in a humanitarian context

Excellent English (spoken and written)

Fluent Arabic/Ability to translate between English and Arabic

Computer literate with strong working knowledge of Microsoft Excel, Word, Outlook and AutoCAD

Passionate about serving the poor/Self-motivated

Team-player with good inter-personal skills

Willingness to support others and to share workload

Aptitude for community mobilisation and capacity-building

Experience in training / mentoring / coaching staff

Capacity to work under pressure and manage personal stress levels

Creative, open-minded, flexible, self-learner

Willingness to be stretched professionally and personally

Ability and willingness to manage project implementation, including large scale distributions

Excellent numerical, report writing and administration skills

Problem solving ability

Knowledge and understanding of humanitarian standards such as Sphere and CHS

Able to take the initiative in project decisions

Able to enforce procedures

Able to set clear objectives for staff and to delegate

Committed to consultative and servant-minded leadership

Areas of expertise: 

Shelter Engineering

Project Cycle Management

Staff Management