Senior Health Coordinator

Tasks and duties

• Planning:
  • To be able to organize staff schedule throughout the division in order to modify them according to the needs of the service,
  • Organize the internal structure to meet the needs of the service.
  • Plan with the Project Manager the schedule of staff and support project manager in the development of the action plan

• Coordination and implementation:
  • Ensure the coordination and safety of paramedical activities
  • Collaborate with the doctors and / or the on-call doctor by carrying out the missions which directly concern the para-medical activity
  • Provide support to professionals in the field.
  • Ensure the efficiency and quality of services as well as the safety of people treated and professionals in all his decisions.
  • Inform the Project Manager about the problems encountered
  • Plan, organize, distribute the workload and allocate the resources for their realization,
  • Work as a team and in a network with the partners,
  • Coordinate the day-to-day implementation of the project along with the Project Manager, including planning, implementation, and reporting.

• Human resources management:
  • Collaborate with the team and share all the information useful for the proper functioning of the service (related to care and activities).
  • Liaise with night colleagues when situations may impact the organization of night shifts by telephone
  • Manage, animate / communicate, motivate one or more teams (working groups …),
  • Work closely with THE Project Manager to ensure support, capacity building, and training development for the paramedical staff,
  • Develop contingency plan to address challenges encountered by the paramedical personnel,

• Monitoring and evaluation:
  • Analyze data, dashboards and justify results relating to activities and report it to Project Manager
  • Organize the unit, according to different criteria (missions, strategy, resources, etc.)

• Reporting and documentation
  • Develop and write activity reports (assess the achievement of objectives, indicators),
  • Provide regular updates when needed to the National Mental Health Programme direct supervisor on project development, implementation, needs, successes, challenges and progress,
  • Management of the patient documentation and filing

Meetings:

• • Attend weekly meetings (when needed) with the clinical director (psychiatrist) to identify and deal with key challenges and address other needs
  • Attend technical case discussion meeting

Deliverables

• Progress report
• Staff Schedule
• Minutes of meeting (Technical meetings when needed)

Education, experience and relevant skills

• Psychiatric Nurse with 7 years of experience
• Master’s Degree in public health or another health major,
• Project management experience is a plus,
• Fluent in Arabic and English, French is a plus
• Ability to work within the policies, standards, procedures and the vision, mission, and core values of The National Mental Health Programme,
• Good planning, organization, decision-making, and liaison skills
• Good communication skills,
• Good problem-solving skills,
• Good follow up skills,
• Ability to work under pressure,
• Be dynamic, responsive, organized, voluntary and autonomous,
• Knowing how to work in a multidisciplinary team,
• Solution oriented, and
• Reliability and accountability.