Case Managers / Social Worker

Main responsibilities:

• Properly assess and refer people in need of mental health support/treatment to specialized services
• Provide case-management to people accessing and enrolled in mental health (MH) and substance use (SU) services.
• Provide appropriate psycho-social support to the persons enrolled in the project.
• Coordinate with the multidisciplinary team for the implementation of all MH and SU interventions and activities.
• Provide awareness sessions to the persons in the waiting areas.
• Organize outreach activities within the surrounding communities
• Raise awareness to the hospital and PHCs staff about MHPSS.

Main responsibilities and activities of the Social Worker can change according to the organization of the work and to the composition of the team.

Main activities:

1. Provide case-management in collaboration with the multidisciplinary team

• Assess the needs people coming to or referred to the CMHC
• If necessary, refer people in need of mental health support/treatment to specialized services
• When needed work directly with the therapist to develop individualized intervention plans and the best care plan.
• Participate to case discussions with the multidisciplinary team, including psychotherapists, case managers, psychiatrists, mental health nurse and the supervisor.
• Provide proper case-management and regular follow-up for the people enrolled in the project.
• Provide psycho-social support, including home-visits and psychoeducation to people enrolled in the project.
• Commit to regular clinical documentation of all individual and other MH/SU activities.
• Closely work with the technical advisor

2. Participate in mental health and substance use activities

• Participate in updating the service mapping.
• Refer people when needed, utilizing the referral form to link with PHC or other organizations
• Coordinate with PHC, hospital and any other relevant stakeholder
• Assist in the assessment of mental health and substance use needs and propose interventions in collaboration with the team.
• Design, organize and implement group support.

3. Awareness raising about mental health and substance use

• Participate in the preparation and provide awareness sessions about MH and SU for staff at PHCs and hospital
• Organize and facilitate awareness sessions at the PHC level for the people in the waiting areas
• When requested, participate to awareness sessions in ITS/shelters/streets to support outreach workers
• Advocate on all MH and SU related issues and/or concerns through events organized by MDM, Skoun, the other partners.

4. Reporting and meetings

• Report on mental health and substance use activities and data collection, respecting deadlines
• Participate in internal meetings and individual meetings.
• When required participate in external meetings with key actors, NGO’s/INGO’s, and hospital.
• When required, participate in network/coordination and case discussion meetings concerning mental health and substance use.