Community Outreach Officer

Main responsibilities:

In the framework of the consortium project “Improving mental health and well-being of people living in Lebanon” following a rights’ based approach that encourages right-holders to know and uphold their rights to access quality and appropriate mental health care and substance use treatment, the Community Outreach Officer, will have the following main responsibilities:

• Carry out needs assessment in intervention area.
• Provide technical guidance and supervision to Community Outreach Volunteers (COVs)
• Implement project activities and report accordingly
• Facilitate coordination regarding outreach activities internally and externally

Main activities:

1. Carry out needs assessment in intervention area:

• Participate in identifying and assessing communities regarding outreach interventions/activities where MdM will implement activities (North Bekaa).
• Participate in the assessment of mental health/substance use and in general health needs.
• Arrange and participate in focus group discussions held by the mental health team.
• Participate in defining interventions to meet the needs of the community members.
• Identify community outreach volunteers (COVs).

2. Provide technical guidance and supervision at the field level:

• Supervise the teams of outreach volunteers in North Bekaa.
• Participate in the design of the COV’s training
• Organize and Participate in the delivery of the trainings and GBV and mental health and substance use modules.
• Supervise COVs during the implementation of activities (awareness sessions, group support, etc.) at community level
• Support the COVs in the process of identification and referral of person with mental health issues and/or substance use issues
• Conduct annual performance appraisal for COVs.

3.  Implement project activities at community level and with the other MdM’s departments:

• Perform administrative tasks related to outreach activities (prepare payments for outreach volunteers, book and prepare payment for bus transportation, book training venue, issue mission request for refreshments).
• Set and respect work plan of the project.
• Coordinate with the mental health team to ensure a smooth referral of people identified with mental health and substance use issues and implement proper care
• Coordinate with the GBV advisor to ensure a smooth referral of people identified with GBV
• Collect date and provide report on monthly basis the activities accomplished.
• Conduct regular monitoring at field level.

4. Facilitate coordination regarding outreach activities internally and externally at field level:

• Enhance link between communities and primary healthcare centres in North Bekaa by reinforcing referrals and continuous awareness sessions on services available.
• Liaise with key actors in north Bekaa areas for referral of identified cases.
• Attend relevant workshops assigned by line manager.