Community Outreach Supervisor/Re-advertisement

Main responsibilities:

• Manage and supervise the implementation of outreach activities.
• Provide technical guidance and supervision for outreach officers position and COVs team
• Monitor and evaluate outreach activities.
• Coordinate community-based activities across MdM programs and with MdM partners

Main activities:

1. Manage and supervise the implementation of outreach activities:

• Lead and implement participatory needs assessment and community-based programming.
• Develop outreach work plan and required methodology of the project.
• Implement the allocated budget for outreach component (including requesting MR, transportation, advance and ROVs incentives and verification of COV’s payments)
• Ensure implementation of activities according to project work plan.
• Report on monthly basis the activities accomplished.
• Arrange and participate in focus group discussions held by mental health team and or medical team.

2. Provide technical guidance and supervision at the field level:

• Develop training curricula and IEC material for outreach activities.
• Participate in the development of SOPs for the community interventions
• Participate in the recruitment and manage outreach officer/s
• Guide and support outreach officer in recruiting and guiding volunteers.
• Deliver training on health/GBV/mental health awareness to outreach volunteers.
• Supervise, guide and support outreach officer in supervising volunteers and evaluating their performance during awareness sessions at field level volunteers during awareness sessions at field level.
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3. Monitor and evaluate outreach activities:

• Develop monitoring tool, including feedback and complaint mechanism for outreach activities in coordination with line manager and MEAL team.
• Conduct regular monitoring on field level.
• Collect data and generate monitoring report on the qualitative and quantitative progress of the activities in coordination with the MEAL team.
• Participate in the proposal writing and reporting to the donors, whenever is needed.

4. Coordinate with relevant stakeholders for community-based activities:

• Coordinate activities with MdM programs (mental health, primary healthcare and GBV sensitization, identification and referral).
• Identify and maintain relations with local organizations and authorities concerned with community outreach to ensure stability and ease of activities.
• Work closely with MdM partners and provide technical guidance and training for COVs teams of MdM partners, for the implementation of the community based activities.
• Participate in the development of partnerships with local stakeholders necessary for the implementation of the activities.
• Represent MdM in sub working groups
• Attend relevant workshops.
• Participate in internal meeting of MdM.

5. Strengthening of a community-based referral system:

• Mapping of services in community
• Enhance link between communities and primary healthcare centres by reinforcing referrals and continuous awareness sessions on services available.
• Liaise with key actors in areas of MdM intervention for referral of identified cases.

Follow up with stakeholders identified regarding cases referred

Behaviour:

• To behave with self-restraint at all times and respect the dignity of the beneficiaries.
• Respect confidentiality of all beneficiaries.
• Ensure compliance with MdM values, policies and procedures.
• To be able to work as part of a team and participate in all activities of the mental health unit.
• To believe in concepts of equity, human rights, neutrality and impartiality.
• Believe and be committed to participatory and community-based approach
• Demonstrate motivation at work.
• Demonstrate willingness to improve own knowledge and skills by participating in any capacity building activities.
• Respect each team member’s position, work and specialty.
• Adapt to special situations or demands from supervisor.

Requested Profile

• Bachelor’s Degree in Public Health, Social Work or related fields
• 2 to 3 years of experience with an NGO in health and/or psychosocial support.
• Good communication skills are a key factor to this position.
• Proficiency with Microsoft word and excel.
• Arabic and English language are mandatory.

Requested competences:

• Believes in a comprehensive and holistic approach towards positive mental health.
• Ability to cope with difficult security context.
• Capacity to live in basic condition on the field.

• Excellence in organizing, planning and prioritizing task
• Ability to identify   strengths and weakness and in proposing shared solutions for the continuous improvement of providing quality services.
• Strong ability to observe, analyse, report and take initiative.
• Ability to work with a team as well as to work independently.
• Ability to seek, collect, and critically analyse data and information needed to achieve the tasks.
• Clear commitment in the project thematic.
• Ability to communicate any technical or non-technical topic with clarity and to share any important project information with the team.
• Ability to self-reflect on your work, to recognize what needs improvement and to propose solutions.