Health Promoter Community Engagement Supervisor - Beirut - Bourj Hammoud

With the support and guidance of the HPCE Manager, responsible for implementing the HPCE strategy / workplan, with community participation, and supervising the HPCE activities and HP teams working in the communities or the health facilities, according to the project objectives, MSF values, standards and pro-cedures.

HPCE strategy, activities and monitoring:

• Actively contribute to the design/adaptation of the HPCE strategy / workplan.
• Lead and follow up on the implementation of the HPCE strategy / workplan, according to the chronogram.
• Support participatory approaches and regular patient/community consultations before and during implementation of the HPCE strategy.
• Organizing health awareness sessions for MSF's medical and non-medical staff
• Support in the design of health education materials and participatory methods, applying the right process (pretesting, validation of content, translation).
• Contribute to rapid assessments and surveys.
• Actively support in the systematic collection, encoding and reporting of community feedback and rumours.
• Support the implementation of community-based surveillance (data collection, active case finding, tracing, linkage to care.
• Responsible for the planning and organization of community meetings (in collaboration with HPCE Manager).
• Contribute to the community mapping.
• Monitoring: Ensure the availability of the data collection tools; the data encoding in the data base and the quality check.
• Monitoring: Contribute to the analysis of the monitoring data and look for adjustement (in collaboration with HPCE manager), monthly reporting (MMR, sitrep,…).

Team management:

• Contribute to evaluation of the HP team (with the HPCE manager).
• Contribute to the development plan for the HP team.
• Training: Contribute to the needs assessment, design and implementation of training for the HP team, in collaboration with the HPCE manager.
• Organize regular and systematic supervision of the HP activities and provide on the job-coaching.
• Ensure the planning and practical organisation of  the activities for the HP team (HP roaster).
• Ensure the organisation of regular HP team meetings.

MSF Section/Context Specific Accountabilities

• Provide direct supervision to project community health educators (HP team) and PSEC officer(s) within MSF Bourj Hammoud clinic; community, and Mobile Medical Unit (MMU) activities.
• Lead, along with the HP Manager- the overall planning and implementation of community egagement events and activities. This includes: community leader meetings, international health days, awareness sessions.
• Monitor the work of the HP team during health education sessions and interpretation activities at clinic and community level, and provide direct feedback for improvement.
• Support in community mapping activities, along with the HP team, to identify existing migrant community networks and gatherings, including active community leaders and community based organization (CBOs).
• Conduct regular meetings with migrant community stakeholders (community leaders/CBOs), with objective of promoting MSF services ,and strengthening community engagement in project design & quality of care; in addition to feedback & rumour collection.
• Monitor along with HPCE Manager, access trends to MSF Bourj Hammoud clinic, and ensure timely planning and implementation of service promotion activities.
• Conduct trainings to MSF medical and non medical staff on health topics of relevance to project needs (in case of outbreaks),and on intercultural mediation (ICM).
• Lead and conduct rapid needs assessments to identify priority basic and health needs among migrant populations and displaced persons, informing targeted interventions and service delivery.
• Systematically map and regularly update data on shelters and community housings hosting displaced migrants to support effective outreach planning (MMUs) and resource allocation
• Report daily challenges,and community security concerns to HP Manager and Operations department (Ops).

Requirements

Education

Essential: Bachelor’s degree in social sciences, social work, behavioural sciences, public health, community health, nursing.

Experience

Essential: At least 2 years’ experience in:

• Health promotion; patient education

• Team management experience 

• Program implementation

• English and Arabic proficiency is essential. Desirable: French proficiency.
• Language other than English, Arabic, or French highly desirable
• IT Literacy: Proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Experience within NGO/humanitarian setting is mandatory.
• Experience working with multi-cultural communities is mandatory
• Experience with qualitative methodology is highly desirable.