HEALTH PROMOTER IEC OFFICER

WHAT IS MSF ?

Médecins Sans Frontières/أطباء بلا حدود  بلا أطباء (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people in 70 countries who are affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation and our actions are guided by medical ethics and the principles of neutrality and impartiality.

We offer basic healthcare, perform surgery, fight epidemics, rehabilitate and run hospitals and clinics, carry out vaccination campaigns, operate nutrition centers, and provide mental healthcare. Our activities include the treatment of injuries and disease, maternal care and the provision of humanitarian aid. Where necessary, we set up sanitation systems, supply safe drinking water, and distribute relief to assist survival.

A FEW WORDS ABOUT THE PROJECT

The project started in Sept. 2013 in Shatila, where MSF currently manages an outpatient center for chronic non-communicable diseases (NCDs), vaccination services with transversely integrated mental health services and health promotion, and referrals for patients who require services beyond the scope of MSF activities. Additionally MSF opened a women’s health center with sexual and reproductive health care.
During 2018, low risk deliveries were relocated from Shatila to Rafik Hariri University Hospital compound, where MSF runs a Birth Centre. MSF took this as an opportunity to work together with external partners as catalyst for change around midwifery model of care and demedicalization of deliveries. The antenatal care services remains in the camps, to serve the most vulnerable women.
In Bourj el Barajneh camp, besides the above mentioned activities, MSF provides in addition home based care for those patients who are housebound or bedridden often due to an advanced NCD disease.

MAIN RESPONSIBILITIES

Implement Health Promotion/IEC (Information, Education, Communication)activities with patients and local population to raise their knowledge and skills on relevant medical topics.

MSF clinics are located in Shatila and Bourj al Barjne camps in addition to the Birth center in RHUH and the selected candidate may work in any of these locations on and as needed basis. Work hours are currently 8:00 am to 4:30pm, however, there is a probability  of evening or weekend sessions in the future, depending on the development of project activities.

Sessions are both individual and group and raising awareness in the community.

DETAILED ACCOUNTABILITIES

• Inform patients and communities about MSF and services it provides.
• According to medical priorities, deliver information to the patients and community on specific health topics
• Implement activities of health education and awareness (sessions in schools, churches, community), under the indications and supervision of the HP Supervisor.
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviors observations), and report problems, success and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to HP Supervisor: activities, problems met, strengths and constraints.
• For OCBA: Establish and maintain contacts with social partners, including other NGO’s, governmental health services that can provide answers to social problems.
• For OCBA: Keep education and communication areas clean and tidy and professional materials available.
• For OCBA: Participate in creation of any material needed for the activities of information, education and communication.

ADDITIONAL ACCOUNTABILITIES:

Activities at clinic / facility level

• Through daily educational sessions on relevant medical topics in clinics, HP delivers pre-defined key messages to patient groups and caregivers.
• Individual education sessions if requested by beneficiary or medical staff on key messages.
• Refer beneficiary to PSEC (Patient Support and Education Counsellor), Social worker or Mental health when need for addititonal support is identified.
• Participates in Multi-discliplinary Team Meetings, training sessions and other relevant meetings when requested by Medical Activity Manager or HP Activity Manager.

Community activities:

• Reports to HP Activity Manager on requests from community for awarness sessions, training session etc.
• Engages in exchanges with relevant community groups through visits to local NGOs, associations and social media.
• Conduct surveys as instructed by HP Activity Manager

Covid 19 activities:

Within the Projects response to Covid 19, we may develop temporary focal points (FPs) within the community. Their role would be in information provision and data collection, of key messages developed in relation to Covid 19. These focal points would function in small groups under the supervision of the HPs.

• Assist in development of the key messages related to Covid 19 topics
• Assist in training of the community FP.
• Supervise identified group of FP.
• Consolidate reports from the FP and report relevant informaiton in a timely manner to HP activity manager.
• Apply and respect IPC measures in place to reduce risk of exposure to COVID-19 to staff and patients

Transversal

• Participtate in providing a patient centre approach within all of the MSF activities.
• Facilitates and co-facilitates group sessions as per HP Activity Manager request.
• The content of each group session is prepared and validated by HP Activity Manager. The outcome of each session is documented, and a report is written and submitted after the groups last session.
• Prepares monthly activity report and submits to HP activity manager at the end of each month.
• Participate in collecting needed data for monthly medical reports
• Participate in the regular meetings of the HP and project team
• Participates in all training delivered  to the department.

REQUIREMENTS

Education: Essential degree in social science, social communication, nurse or teaching

Experience: Previous experience in teaching, nursing or social work, community mobilization is an asset

Previous work with an NGO is an asset.

Languages: Fluency in English and Arabic are essential

IT skills: Desirable computer literacy (word, excel and internet)

Soft Skills: Results and Quality Orientation, Teamwork and Cooperation, Commitment to MSF Principles, Stress Management