Mental health Supervisor (Full time) in Wadi Khalid, Akkar, MSF OCB

Do you have a Master's Degree in Clinical Psychology and a few years of experience as a clinical psychologist?

 Do you want to be part of our ambitious mental health strategy in Jandulah, Wadi Khalid? 

From our clinic in Jandulah, MSF is working to improve access to mental health care for the population of Wadi Khalid and reduce the stigma towards mental health by providing direct mental health care and focusing on capacity building of surrounding public health care centers. 

ABOUT MSF

Médecins Sans Frontières/أطباء بلا حدود (MSF) is an international, independent, medical humanitarian organization that delivers emergency aid to people in 70 countries who are affected by armed conflict, epidemics, natural disasters and exclusion from healthcare. MSF offers assistance to people based on need, irrespective of race, religion, gender or political affiliation and our actions are guided by medical ethics and the principles of neutrality and impartiality. 

ABOUT OUR PROJECT IN WADI KHALID

The project started in December 2016 in Jandulah, Wadi Khalid, where MSF is currently managing a clinic and providing health services within non-communicable disease (NCD), paediatric consultations, vaccinations with transversely integrated mental health services and health promotion and referrals for patients who require services beyond the scope of MSF activities.

Mental health activities have been part of the project since the beginning in 2016 and will be an even more important component of the project in the future. We provide mental health care by offering psychiatrist and psychologist consultations. In order to raise awareness to mental health we are about to launch school programs and we have a strong focus on capacity building in the local communities.

Accountabilities

• Participate in the planning, organization and coordination of Mental Health activities, in close collaboration with the Mental Health activity manager and other medical team members, in order to ensure an efficient and effective implementation of the resources needed while maintaining high levels of quality in Mental Health MSF programs and activities.
• Coordinates activities of counseling services with other relevant actors and liaises with the local counterparts (like MoH, WHO, ICRC, ICR, DRC, PU-ami, IMC and other NGO) on mental health matters, including referral services.
• Supervise the daily mental health activities and patient support according to MSF protocols and standards in order to provide the most appropriate support for clients with psycho social needs
• Active participation in interdisciplinary work with the other MSF team members.
• Supervise, in close coordination with the HR department, the associated processes (recruitment, training/induction, evaluation, potential detection, development and communication) of the staff under his/her responsibility in order to ensure both the sizing and the amount of knowledge required
• Oversee the administrative processes associated with psychosocial functioning (quality documenting in patient files).
• When needed, give psychological support to patients according to MSF protocols to improve mental health conditions of patients and enhance their functionality.
• Compile the data and statistic linked with MH activities and report to the MH activity manager
• Offer clinical counselling supervision to mental health counsellors in collaboration with the Mental Health Activity Manager.
• Ensure the patient’s related information is kept confidential

MSF Section/Context Specific Accountabilities

The MH-SUPERVISOR position is a fulltime contract, work is based in Wadi Khalid (North Akkar). Next to the current Corona-response activities, these objectives are requested from the MH-Supervisor:

1. OBJECTIVE 1 – Daily supervising and planning of activities for the MH-team.
   1. HR is corresponding with field-needs (daily planning, recruitment)
   2. Administrative components are correctly recorded (leaves, objectives, evaluation)
   3. Supervision of each team member resulting in daily feedback, evaluation and working on personal development.
   4. Strong teamwork in the MH-team is required
   5. Regular team meetings are provided

2. OBJECTIVE 2 – Ensure and improve the quality of MH-services and activities with direct supervision and training.
   1. Close supervision of MH-activities of MH-team (psychologist, counselor educator and psychiatrist, taskshifted MSF GP)
      1. Supervision of MSF-clinic activities: CE-awareness sessions, psychologist sessions, psychiatrist sessions, PEER-groups
      2. Supervision of MSF-school program activities (outside clinic)
      3. Supervision of MH-community activities (psycho-education, family support groups)
   2. Assure a smooth patient flow
   3. Continue detection and referral training (internal and external)
   4. Assure a good work balance for each team member
   5. Implement an appointment system
   6. Supervise daily data-collection
   7. Assure audit of patient files for psychologist and psychiatrist (give support)
   8. Constructive collaboration with other medical/non-medical departments (NAM-team, HP, pharmacy, data-analyst, social worker, log/supply, admin, fc)

3. OBJECTIVE 3 – Quality analysis of activities and align in the MH-strategy.
   1. Supervise the collection and encoding of data (smooth collaboration with data-analyst)
   2. Cross check information in database with patient files
   3. Report interesting trends with full respect of patient confidentiality
   4. Monthly analyzing of databases, reporting key data and particular trends to PMR/MHAM
   5. Quarterly report writing, with full analysis of MH-services to PMR
   6. Match the activities with the MH-strategy

4. OBJECTIVE 4 – Full support to the MopH-MH-Gap-training, supervise the process of taskshifting and monitor the follow-up-coaching of the GP and nurses (internal and external)
   1. Monitor the process of the MH-Gap Taskshifting from psychiatrist to GP (datacollection, quality of care, coaching process)
   2. Continue implementation of the MH-Gap Taskshifting from psychiatrist to external GP’s in surrounding PHCC’s
   3. Continue implementation of the MH-Gap Taskshifting from psychologist to nurse (MSF/non-MSF)
   4. Close reporting to PMR/MHAM
   5. Continue the working out of a decentralization strategy for MH-activities

5. OBJECTIVE 5 – Networking with relevant stakeholders for MH-activities.
   1. Assure smooth referral/ contra-referral of patients amongst MH-service providers
   2. Mapping of available MH-services and relevant stakeholders linked to MH-activities
   3. Offer trainings for interested stakeholders on detection/referral
   4. Attend monthly meeting with MHPSS-coordination
   5. Attend (inter)sectional meetings
   6. Close reporting to PMR/MHAM

Requirements

Education

Degree in psycho-social or related field essential.

Bachelor and/or master diploma in clinical psychology is a strong asset.

Experience

Psycho-social counselling experience of at least 2 years.

Extra experience in counselling is a strong asset

Languages                              

Arabic (essential), English (essential), French (asset)

Competencies

• People Management.
• Commitment.
• Flexibility and proactivity
• Results.
• Teamwork.