Registrar (2 Positions)

Main Purpose Ensure registration of patients visiting MSF health facilities and prepare the patient for his/her consultation according to MSF protocols. Accountabilities Welcome patients, inform them about how the facility functions, general information about MSF Ensure the availability of a comfortable waiting area. Ensure good flow of patients , avoiding overcrowded rooms and having patients standing up for long time while waiting for their turn Bring any patient with an obviously serious medical problem to the attention of the medical team– work closely with the triage nurse to maintain good patient flow Maintain confidentiality at all times. Maintain appropriate follow up appointment schedule Maintain registration area neat and tidy at all times. Identify patients and register their administrative details: The associated activities are, amongst others:   Create and update files for patients according to protocols, and ensure maintaining and filing system in good condition. Responsible for archiving and keeping of patient files. Report weekly to the hierarchical supervisor the data of the previous week. Competences Commitment to MSF principles Behavioral Flexibility Stress Management Results and quality orientation Teamwork and cooperation Service orientation