Health Promoter IEC Officer – Wadi Khaled, Akkar – 100 % activity

-Function responsibilities include:

• Inform patients and communities about MSF and services it provides.
• According to medical priorities, deliver information to the patients and community on specific health topics
• Implement activities of health education and awareness (sessions in schools, churches, community), under the indications and supervision of the HP Supervisor.
• Under the guide of HP Supervisor, assess the impact of activities (with questions, verifications and behaviors observations), and report problems, success and constraints to him/her.
• Collect all type of information related to specific health and living conditions of the population, in particular to identify the most vulnerable populations to target.
• Report to HP Supervisor: activities, problems met, strengths and constraints.
• For OCBA: Establish and maintain contacts with social partners, including other NGO’s, governmental health services that can provide answers to social problems.
• For OCBA: Keep education and communication areas clean and tidy and professional materials available.
• For OCBA: Participate in creation of any material needed for the activities of information, education and communication.

-Specific activities:

• Participate in the creation and updating of the Health Promotion/Information, Education and Communication (HP/IEC) strategy and define indicators to track the progress of HP activities.
• Support the HP Supervisor in monitoring health education sessions integrated into the clinic, which includes video messaging, ensuring tool availability, updating health education schedules, etc.
• Actively participate in adjusting HP messages and tools based on the target population's needs by identifying needs, contextualizing, pretesting, and providing feedback.
• Report HP activities, challenges, strengths, and community complaints to the HP Supervisor. This includes the collection and encoding of HP-related data such as daily reports, assessments, referrals, and drafting monthly reports.
• Collaborate with the HP Supervisor to ensure the community health education approach is implemented and its progress monitored.
• Participate in the training of the HP team to ensure competence, capacity, and skill to execute duties adequately.
• Technically supervise the Community Health Workers with the support of the HP Supervisor, which includes planning activities, coaching, mentoring, training, and supervision.
• Collaborate with the HP Supervisor to monitor the implementation of Community-Based Surveillance (CBS).
• Write all Minutes of Meetings (MoMs) related to the IEC-HP department.
• Perform any other tasks as requested by the hierarchy.

- Required qualification:

Education

• Essential: Bachelor's degree in Public Health, Social Science, Social Work, or Social Communication.
• Desirable: Bachelor's degree in Nursing or Education.

Experience

• Essential: 3 years of previous work experience as a Health Promoter.
• Desirable: 1 year of previous work experience in a managerial or supervisory position.
• Desirable: 1 year of previous experience in MSF or other (I)NGO’s

Languages                            

• Essential: Full professional proficiency of the Arabic and English language

Knowledge

• Essential: Advanced computer literacy using Microsoft Office Word, Excel, and Outlook

Competencies

• Results and Quality Orientation L1
• Teamwork and Cooperation       L1
• Behavioural Flexibility                   L1
• Commitment to MSF Principles L1
• Service Orientation                       L1

• Stress Management.                    L2