Communications Officer

PRODUCTION AND DEVELOPMENT Lead on the design and production of communications and visibility materials (whether in house or outsourced) including: Print such as leaflets, booklets, banners, brochures, t-shirts, folders, certificates and etc.; Photography, video and sound; Infographics; and Web and mobile development; Develop materials for specific program campaigns or identities, to help advance programmatic goals; Build up and maintain database of all visual materials produced by INTAJ such as photos, videos, infographics, logos and etc.; Ensure all visual materials produced follow Mercy Corps’ global brand identity and standards; Monitor, document and disseminate as appropriate INTAJ media coverage; Work with INTAJ program team to develop and maintain relationships with national and local media to highlight program activities, cultivating relationships to facilitate media coverage of ongoing activities; Help staff, partners and beneficiaries where appropriate to prepare for media interviews ensuring that all agreed guidelines and protocol are observed.  OTHER Ensure all activities are gender sensitive and follow Mercy Corps’ Gender Equity Policy Apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities; Participate in internal office coordination and planning meetings and workshops.  Organizational Learning As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.  SUPERVISORY RESPONSIBILITY: None REPORTS DIRECTLY TO: Knowledge Management and External Relations Manager WORKS DIRECTLY WITH: Program, M&E and Operations Teams.  KNOWLEDGE AND EXPERIENCE: Bachelor’s Degree in a relevant field preferred with strong background in communication and public relations; At least 2-3 years of experience in communications and media work, preferably with a development or humanitarian international or local NGO; Experience from working with social or political-related work, with good understanding of Lebanon’s current refugee and host community context; Excellent written and verbal English and Arabic skills, including the ability to craft documentation for different key audiences; Skills in multimedia production, including audiovisual work and graphic design and proven ability to design effective communication products, lead formulation of communication messages and strategies; Proven ability to develop relationships with the media, other civil society organizations, and networks; Strong organizational skills, and ability to work independently and take initiative under pressure in a rapidly changing, multi-cultural context, whilst adhering to strict deadlines; Must work well as a member of a team; Ability and willingness to travel regularly to the field.  SUCCESS FACTORS: The successful Communications Officer will be bright, energetic, hard-working and eager to learn.  S/he will take a deep personal interest in humanitarian and development assistance.  S/he will have a strong commitment to teamwork and accountability. S/he will be attentive to detail and able to carry out assigned tasks in a timely manner and according to a very high standard of quality.  S/he will be creative and flexible, contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. S/he will strictly follow all protocols related to safety and security, and holds self accountable for making decisions, managing resources efficiently, achieving and role modelling Mercy Corps’ values.