Daily Worker - MEL Assistant (Monitoring, Evaluation, and Learning)

Essential Responsibilities

MONITORING, EVALUATION, AND LEARNING

• Conduct daily data collection of various assessments and evaluations;
• Contact program applicants to complete the baseline assessment;
• Support the documentation of outreach progress;
• Support in capturing applicants’ feedback;
• Share regular written reports on outreach findings and program applicants’ feedback;
• Participate in review and Lessons Learned sessions.

DATA ANALYSIS AND REPORTING

• Support MEL team in data collection and verification;
• Liaise with MEL Officers as required to ensure that the outreach databases complement and align with each other;
• Coordinate with MEL Officer and Program teams to review outreach updates on a monthly basis. Generate data reports (tables/graphs/reports) from the outreach databases at regular intervals, ensuring reports/information are available for project implementation staff as required;
• Produce analytical summaries: graphs, charts, tables, narratives, and appealing visuals, as requested, to fulfill internal and external reporting requirements.

COMMUNITY ACCOUNTABILITY

• Ensure that Mercy Corps’ Community Feedback and Accountability Mechanism is clearly communicated to project beneficiaries and that the hotline numbers are visible to end beneficiaries throughout the program;
• Ensure all activities are gender-sensitive and follow Mercy Corps’ Gender Equity Policy;
• Apply Do No Harm standards to ensure outreach does not have detrimental effects on vulnerable communities;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
• Other assigned tasks, as necessary.

Accountability

Reports Directly To MEL Officer

Works Directly With the LINKED MEL team, the LINKED program team

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring, and evaluation of our field projects.

Minimum Qualification & Transferable Skills

• BA/S or equivalent, preferable in social sciences, business administration, public administration, international development or other relevant fields;
• 1-year M&E and/or other relevant experience
• Fluent in both spoken and written Arabic with good knowledge of English;
• Previous experience working with international and/or local NGOs;
• Relevant experience in field survey/data collection techniques and data entry;
• Good data management understanding and skills;
• Strong team coordination, listening, and consensus-building skills.

Success Factors

The successful MEL Assistant will be bright, energetic, hard-working, and eager to learn.  They will take a deep personal interest in humanitarian and development assistance. They will be attentive to detail and ability to carry out assigned tasks in a timely manner and according to a very high standard of quality.  They will be creative and flexible, contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. They will strictly follow all protocols related to safety and security, and hold themselves accountable for making decisions, managing resources efficiently, and achieving and role-modeling Mercy Corps’ values.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable, and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have a sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants, or others, are treated with respect and dignity. We are committed to the core principles regarding the prevention of sexual exploitation and abuse laid out by the UN Secretary-General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.