Field Officer

GENERAL POSITION SUMMARY:

Working under the direction of the Project Manager, the Field Officer will support in the implementation of project activities as stipulated in the work-plan and ensure quality deliverables at all levels. Moreover, she/he will be at the forefront of the engagement with municipalities, community members, stakeholders, and civil society actors to ensure building strong relationships.

ESSENTIAL JOB FUNCTIONS:

Program Implementation

Support the Project Manager in planning and implementing program activities to meet key deliverables based on timeline and scope agreed with the donor;

Liaise with key stakeholders to build Mercy Corps acceptance within local communities to facilitate program implementation, including informing the wider community actors about Mercy Corps’ programming;

Provide day-to-day support and coordination, including administrative, financial and logistical support. Troubleshoot any administrative problems and report any challenges or bottlenecks to Program Manager;

Support the Project Manager in organizing meetings, workshops and trainings for Municipalities and Union of Municipalities and Community Councils, community engagement and awareness raising/information dissemination events;

Build strong relationships and engage with local authorities and community stakeholders to build the program’s acceptance to facilitate implementation of activities;

Support the Project Manager in engaging with Union of Municipalities, Qaimaqam, stakeholders, and other regional government actors;

Conduct field visits to ensure proper flow of work and smooth implementation;

Confirm availability at the field upon delivery of goods/materials by suppliers;

Contribute to monthly and quarterly reports and other ad hoc reports to meet donor and internal requirements;

Support the Project Manager to assess local government financial and operational capacities, identify gaps, and formulate activities to address those gaps;

Prepare documentation of key steps in the program management cycle throughout implementation.

Participate in monitoring and evaluation system design and implementation for all aspects of the program, including monitoring program progress by developing and applying monitoring tools to inform reports to donors and key stakeholders;

Support the Project Manager with all tasks related to procurement, finance, and human resource;

Assist in filing and record keeping of program activities;

Implement Mercy Corps’ Gender Equity policy and applies Do No Harm approaches;

Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;

Other assigned tasks, as necessary

Communication/Media

Responsible for the implementation of the INTAJ communications strategy in the North;

Liaise with the Communications Officer on the communications strategy

Produce success stories with INTAJ partners that includes photography, gathering quotes, and narratives of INTAJ interventions;

Responsible for coordinating the work of potential communication consultants’;

Focal point for communication between the North office and the Beirut office;

SUPERVISORY RESPONSIBILITY: N/A

ACCOUNTABILITY:

REPORTS DIRECTLY TO: Project Manager

WORKS DIRECTLY WITH: Programs, Communication, Operations, and M&E Teams

KNOWLEDGE AND EXPERIENCE:  

BA/S or equivalent in social work, social sciences, human rights, or other relevant field preferred;

Experience working with communities and Municipalities is preferred;

Strong understanding of refugee issues in the current Lebanon context;

Excellent knowledge of local context in the North;

Written and oral communication skills in English preferred;

Positive, respectful attitude and collaborative approach to problem solving;

Demonstrated attention to detail; ability to follow procedures, meet deadlines and work independently as well as cooperatively with team members;

Good computer skills on MS Office programs;

A clear understanding of ethics and donor compliance is essential

SUCCESS FACTORS:

The successful Project Officer will be able to multi-task, prioritize, problem solve. S/he will have attention to detail and an ability to work independently. Demonstrated flexibility and creativity in planning and problem solving is essential in a complex security and political environment like Lebanon. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability, thrive in evolving and changing environments and make effective written and verbal communication a priority in all situations.