GBV Community Outreach Coordinator

• Kindly note that your application will be disregarded in case you used the email mentioned (lb-recruitment@mercycorps.org) 
• Your Application must be sent online through the URL provided ONLY

PROGRAM/DEPARTMENT SUMMARY:

Mercy Corps exists to alleviate suffering, poverty, and oppression by helping people build secure, productive, and just communities. The agency pursues its mission through emergency relief services, sustainable community development, civil society and economic development initiatives. Mercy Corps has been present in the Middle East since the 1980s and currently works in Yemen, Lebanon, Palestine, Jordan, Syria, and Iraq.

Working in Lebanon since 1993, Mercy Corps has implemented community development programs focused on promoting economic development and increased opportunity for disadvantaged communities, while responding to emergencies as they emerged in the country. In 2012, the program portfolio shifted in response to the massive refugee influx from Syria and Mercy Corps in Lebanon has solidified its emergency response programming while integrating longer-term development programming by focusing on key sectors: Protection, Water Sanitation and Hygiene (WASH), Governance and Conflict, and Livelihoods.

Mercy Corps is supporting both Lebanese host communities and Syrian refugee populations by developing and implementing innovative water, sanitation and hygiene (WASH) solutions to increase access to reliable and safe water, improve water and sanitation facilities and raise awareness about safe hygiene practices. The WaSH program is integrated with Gender Based Violence, (GBV) and Cash for Work activities, to ensure a multi-sector assistance for the most vulnerable people.

GENERAL POSITION SUMMARY:

The GBV Community Outreach Coordinator will be the first representative of Mercy Corps GBV program amongst the local community. He/she will closely work with vulnerable Syrian refugees, partner organizations and local communities, NGOs, local authorities and other civic or community groups to ensure that Mercy Corps GBV program has widespread acceptance and facilitate achieving the impact of the program.

ESSENTIAL JOB FUNCTIONS:

The Community Outreach Coordinator will be working to support the increasing access of survivors of GBV to available and specialized services, by:

• Foster and maintain positive relationships with local communities, NGOs, local authorities and other civic or community groups;
• Liaise with key stakeholders to build Mercy Corps acceptance within local communities to facilitate program implementation, including informing the wider community actors about Mercy Corps’ programming, as well as with relevant Mercy Corps staff to ensure programmatic synergies;
• Collaborate and coordinate with GBV case management team to ensure the quality of service provision;
• Collaborate with other team members/sectors to ensure the coherent plan of actions, the division of labor, etc.
• Liaise and coordinate with targeted field actors and IPs, in order to set the ground for partnerships in schools, community-based organizations and centers and key actors;
• Partake in the design/development of modules and tools to be used in the awareness sessions and trainings with GBV and Non- GBV actors within Mercy Corps, local partners and targeted audience.
• Provide support for the delivery of safe programming activities in the region;
• Plan and lead community-based GBV activities (outreach activities, men, and boys engagement sessions, inter-gender dialogue), including mobilizing, capacity building, and program planning development in the field;
• Lead capacity building on GBV issues and develops alliances with local agencies working in the field on GBV enhancing coordination and adoption of new approaches;
• Monitor the implementation process to ensure the achievement of project deliverables in terms of cost, time and quality;
• Foster the establishment of and capacity building for male-led networks, to raise awareness on GBV prevention, risk mitigation and access to services/ referral pathways in different cazas across South Lebanon;
• Liaise with services providers to support the access of survivors of GBV to available and specialized services (including updates service mapping/referral pathway); follow up with GBV survivors to ensure their access to the services;
• Conduct regular monitoring and generate monitoring report on the qualitative and quantitative progress of program;
• Partake in the SGBV working group; share updates/trends;
• Prepare weekly and monthly plans;
• Carry out field assessments, identify and analyze trends, protection concerns, etc.
• Participate in monitoring and evaluation system design and implementation for all aspects of the project, including monitoring program progress by developing and applying monitoring tools;
• Contribute to weekly, monthly and quarterly reporting;
• Ensure that all required documentation from field work is prepared professionally and properly filed;
• Establish and maintain a comprehensive filing system for the GBV mobilization activities including project documents, monitoring notes and photos;
• Provide written and verbal translation of documents, project papers, at meetings, etc. as requested;
• Implement Mercy Corps’ Gender Equity policy and applies to Do No Harm approaches;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission;
• Other assigned tasks by the GBV Senior Coordinator, as necessary.

Other:

• Ensure all activities are gender sensitive and follow Mercy Corps’ Gender Equity Policy;
• Apply Do No Harm standards to ensure activities do not have detrimental effects on vulnerable communities;
• Contribute to monthly reports and other ad hoc reports to meet donor and internal requirements;
• Participate in internal office coordination and planning meetings and workshops;
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and not jeopardize its humanitarian mission;

   

Organizational Learning: As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve. We expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves.

Accountability to Beneficiaries: Mercy Corps team members are expected to support all efforts towards accountability, specifically to our beneficiaries and to international standards guiding international relief and development work, while actively engaging beneficiary communities as equal partners in the design, M&E of our field projects.

SUPERVISORY RESPONSIBILITY & ACCOUNTABILITY:

REPORTS DIRECTLY TO Senior GBV Coordinator

SUPERVISES: GBV Community Outreach Assistant

WORKS DIRECTLY WITH GBV, BPRM, and M&E, programs, Operations and Finance teams and sector agencies.

KNOWLEDGE AND EXPERIENCE:

• Five (5) years of experience in NGO humanitarian fields within protection, including GBV;
• A university degree in Social Works or any related business field is required.
• Familiarity with major international donor rules and non-profit accounting.
• Excellent written and verbal English.
• Advanced computer skills in MS Office programs.
• Strong analytical skills coupled with a solid understanding of grant management rules.
• Strong organizational skills and ability to work independently and take initiative under pressure in a rapidly changing, multi-cultural context, whilst adhering to strict deadlines.
• Ability to interact effectively with international and national personnel.
• A demonstrated ability to multi-task and process information into action as to not delay program activities.
• Must work well as a member of a team.
• Ability and willingness to travel regularly to the field.

SUCCESS FACTORS:

The GBV Outreach Coordinator will be bright, energetic, hard-working and eager to learn. S/he will take a deep personal interest in humanitarian and development assistance. They will have a strong commitment to teamwork and accountability. They will be attentive to detail and ability to carry out assigned tasks in a timely manner and according to a very high standard of quality. They will be creative and flexible; contributing to developing and encouraging new and innovative solutions, but at the same time will not have any difficulty in adhering to systems and procedures. They will strictly follow all protocols related to safety and security and holds self-accountable for making decisions, managing resources efficiently, achieving and role modeling Mercy Corps’ values.