Monitoring, Evaluation, & Learning(Mel) Officer

GENERAL POSITION SUMMARY Working under the direction of the WASH Project Manager, the MEL Officer is expected to contribute to the quality assurance of program implementation across our WASH project implemented in Lebanon. S/he will contribute to the monitoring and evaluation functions related to tracking project progress and quality, collecting useful, timely and actionable information for manager and decision-makers, and contribute to the frequent review, reflection and key learning process to improve performance. The MEL Officer will work closely with the Monitoring, Evaluation and Reporting Officer to ensure that project data is being collected and entered and analyzed. He/She will assist in developing review and learning processes (eg. complaints mechanisms, feedback loops, lessons learned documentation and sharing, etc.) ensure that systems and people are in place to ensure proper management of these functions and responsibilities. S/he will work closely with the Project Officers, other MEL Officers, Area Managers, Project Assistants and partners involved in project implementation in order to ensure a coherent and comprehensive project is implemented, lessons are learned and experiences shared across the various sectors and program teams. ESSENTIAL JOB FUNCTIONS Monitoring and Evaluation Conduct timely data collection, entry, analysis, quality assurance, sharing of information and learning, etc.; Work with Monitoring, Evaluation, Quality and Reporting Officer (MEQR) in implementing project M&E plan and updating indicators; Coordinate with MEQR to use the appropriate monitoring, tracking and reporting systems, tools and templates that enhance monitoring of project outputs and quality; Update and maintain the project database  and indicator tracker; Generate quality evidence on project impact and promote and ensure use of data for decision-making processes; Coordinate with partner organizations to ensure data is collected on time and entered in a timely manner; Assist in conducting assessments and evaluations; Contribute to understanding of and support for mobile data collection hardware and software; Conduct regular monitoring visits to the different project locations; Write up beneficiary stories from the field; Document project progress through tracking attendance sheets, photos, etc. Analysis of data and Reporting Support project team in data collection and data analysis; Liaise with other project teams and M&E staff as required to ensure that the project databases complement and align with each other.  Coordinate with MEQR to review indicator updates on a monthly basis.  Generate data reports (tables/graphs/reports) from the project databases at regular intervals; Review or edit data in reports as requested and required; Produce analytical summaries: graphs, charts, tables, narratives and appealing visuals, as requested, to fulfill internal and external reporting requirements; Other tasks as required. Accountability Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission. Organizational Learning As part of our commitment to organizational learning and in support of our understanding that learning organizations are more effective, efficient and relevant to the communities they serve - we expect all team members to commit 5% of their time to learning activities that benefit Mercy Corps as well as themselves. KNOWLEDGE AND EXPERIENCE At least 3 years of experience in Monitoring and Evaluation; Advanced computer and data management skills; Experience with qualitative and quantitative data collection and analysis methodologies required; Team player who takes initiative, is a problem-solver and able to multi-task; Effective verbal and written communication skills; Written and oral communication skills in Arabic and English. Detail-oriented and highly organized. SUCCESS FACTORS Conscientious, with excellent judgment; Multi-tasking, prioritizing and simultaneous attention to detail are essential; S/he must have the confidence, and humility, to work effectively with a large variety of people who will be diverse culturally, economically and in social status; S/he must be sensitive to political and cultural nuance and able to consistently apply excellent judgment to a variety of demanding and fast-changing situations; Ability to foster solid working relationships with teammates, local partners and others. Strong organizational skills and ability to work independently; S/he will have the ability to comfortably adapt to a quickly changing environment with a sense of urgency, humor, and curiosity; Excellent analytical and problem-solving skills; Excellent writing skills – ability to write in a variety of styles for multiple audiences; Able to work remotely with a geographically dispersed team; Able to work under pressure of deadlines. The most successful Mercy Corps staff members have a strong commitment to teamwork and accountability; thrive in evolving and changing environments; make effective written and verbal communication a priority in all situations.