Municipal Support Assistant (Msa)

ESSENTIAL JOB FUNCTIONS: Share information on available services with Syrian refugees and displacement affected community, including newcomers, and refer them to UNHCR for registration and targeted assistance. Gather data on Syrian refugees and displacement affected communities (municipal registration, location, household size, contact details etc.), if requested by the municipality. Support the municipality with carrying out assessments to identify local needs. Conduct service mapping of all agencies (LNGOs, INGOs, CBOs, CSO…etc.) operating in the area to determine what services are being offered and which projects are being implemented. Work as an entry point to the municipality and a focal point for coordinating with all agencies that are providing services to displaced affected population. Identify vulnerable individuals with specific needs and refer them to the appropriate service provider. Coordinate with, and support the work of, municipality staff tasked with assisting vulnerable Lebanese. Monitor the humanitarian situation to deliver weekly situational reports to the Head of Municipality and Mercy Corps. Participate in regular meetings with Mercy Corps. Support in organizing activities including, but not limited to, events and trainings for municipality staff on humanitarian issues and services in Lebanon, as per Mercy Corps advice. Participate in trainings organized by Mercy Corps when required (giving 1-2 days’ notice to the Head of Municipality). Assist the municipality in conducting other relevant administrative tasks including, but not limited to, filing and the writing of meeting minutes. Any other duties as directed by the Head of Municipality and Mercy Corps.   Competency profile Flexibility Communication Team work Skills Stress Management Organizational awareness Do This   ACCOUNTABILITY REPORTS DIRECTLY TO: Head of Municipality (primary – day-to-day) & Mercy Corps Protection Project Manager WORKS DIRECTLY WITH:   KNOWLEDGE AND EXPERIENCE: 1-2 years work experience Education degree: Bachelors Degree Language: Excellent Arabic and good English skills