HR Officer

Main Responsibilities

- Ensures implementation of HR processes as per Mercy-USA rules, regulations, policies and strategies;

- Assist HR Manager and Head of Departments in the recruitment process; drafting job descriptions and vacancy announcements, and in preparing the  necessary recruitment documents;

- Support and maintain the  human resources system and assist users/employees.

- Identify legal requirements and government reporting regulations affecting human resources functions and ensuring policies, procedures, and reporting are in compliance

- Implement new employee orientation programs to foster positive attitude within Mercy-USA and with external stakeholders.

- Ensure a properly working filing system of personnel files with respect to relevant documents, contracts, and payment files, performance reviews, and terminations, and promotions.

- Support and maintain benefits programs such as pension plans, vacation, sick leaves and employee assistance.

- Support department heads in responding and handling all staff complaints. Advise management of the appropriate resolutions to employee related issues

- Respond to personnel queries regarding policies, procedures, and programs

- Support and manage performance appraisal review programs to ensure effectiveness, compliance, and equity within the organization

- Assist HR Manager ensuring that policies comply with Lebanese local laws as well as attending any relevant legal hearings related to staff

- Investigate accidents and prepare reports for insurance carriers where necessary. Coordinates Safety and Security Committee meetings and acts as Safety and Security assistant 

- Support HR Coordinator or his representative in preparing a budget for human resources operations as well as security and personnel safety budget requirements.

- Prepare reports and recommend procedures to reduce absenteeism and turnover. 

- Maintaining the confidentiality of records including maintaining employee records, ensuring personnel files are updated and reviewed every 3 months, timely collection of personnel timesheets and time stamp review, supporting in the processing of wages on a monthly basis and maintaining records of absence, vacation and punctuality 

- Maintaining applicant records including CVs, IDs and other relevant documentation. 

- Ensure project procurement processes and relevant templates are followed, well organized and well documented.

- Ensure the staff have conducted the relevant required training(s) 

- Keeping a high level of coordination with the project and finance team

- Prepare any ad-hoc report request by the supervisor

- Review the procurement documents and ensure that all paper trails are completed in line with Mercy-USA policies and procedures

Minimum Hiring Requirements 

- Bachelor’s degree in Human Resources Management; business Administration or related field

- At least 1 year experience in Human Resources Management

- Previous experience in administering entitlements & benefits, recruitment and contracts

- Fluency in English and Arabic is required

- Work experience with INGOs or NGOs is desirable