Information Management Assistant

The Information Management assistant provides general data management and reporting support to the program department. The aim of the position is to ensure high standards of accountability and visibility on project progress and enable proper centralization of data relating to the project activities.

The position will support all members of the program team through provision of relevant data, whilst at the same time collecting and storing data and records and assist in providing regular reports to the respective Managers as required.  He/she will work closely with the MEAL team to assist in developing appropriate tools and systems, and ensure they are adapted to their needs.

Please note this position relies on donor funding and final approval, if for any reasons the funding is blocked or delayed, Mercy-USA reserves the right to take action including terminating the hiring process and/or the contract immediately.

Main Responsibilities 

- Manage, categorise, store and maintain data safely with secure accessibility, identifying valuable information and prepare the relevant reports

- Collate and analyse regional data, and facilitate information sharing between the implementation regions. 

- Coordinate country-based information to ensure consistency and coherence across countries in the region, including assisting country-based information management staff in identifying, collecting and providing relevant data to the Regional office, to national partners, and relevant information. 

- Work closely with the different teams to ensure consistency and interoperability between the different operational data sets, and consistency between regional office data and information management strategies

- Assist in identifying new information and data requirements to support operations and partners in the region, and support country offices in gathering and sharing this information and data

- Ensure that the information serves the needs of Mercy-USA and the interagency humanitarian community, including those of partners as well as donors

- Provide emergency response information management support to country operations within the region

- Assist in the implementation of standardized information management policies, data systems and information products across offices within the country operation, including the common operational datasets and fundamental operational datasets

- Provide Information Management support to needs assessments for all sectors (in refugee situations) and provide Information Management support to needs assessments within clusters while participating in joint/harmonized needs assessments with other partners/clusters. Support operational leads in making methodological decisions about how to conduct efficient assessments. 

- Provide Information Management services to support monitoring activities within Sectors in a refugee emergency and to Clusters in IDP related emergencies; in areas of information flows, dissemination, processing, analysis, standard setting and dissemination

- Leverage Geographic Information Systems for map production and geographic data management while promoting data standards and harmonized management of geographic data/information

- Provide Information Management services to support population data management activities including population estimation, information flows from established systems, movement tracking, standard-setting/promotion and dissemination.

Minimum Hiring Requirements 

- University degree

- At least 2 years’ experience 

- At least 1 year working experience at NGO

- Very good command of the English language 

- At least 6 months experience in a similar position  

- Proven skills to analyse statistical information

- Possesses Advanced Excel skills (e.g. pivot tables, functions, etc.)

- Ability to translate planning-specifications into technical briefs for data capture and analysis, and vice versa

- Ability to compile and holistically analyze diverse datasets 

- Demonstrated information management skills

- Demonstrated understanding of different data collection methodologies 

- Understanding of relational data theory

- Experience in web design and software development and programming is an asset

- Excellent written and oral presentation skills