Communications Consultancy Firm

The Communications Consultancy Firm will have the following responsibilities:

Kick-off & Communications Strategy

• Attend an introductory/inception meeting with NCLW to align on the strategy’s approach, purpose, and expectations.
• Conduct a review of NCLW’s existing communications tools, platforms, and messaging.
• Identify target audiences and key messages.
• Develop a comprehensive communications and digital strategy, including short-, medium-, and long-term objectives.
• Propose key performance indicators (KPIs) and monitoring tools to assess impact

Social Media Management and Content Development

• Manage and maintain NCLW’s digital platforms, including but not limited to Instagram, Facebook, X (Twitter), LinkedIn, and other relevant platforms.
• Develop and implement a content calendar aligned with NCLW’s priorities, campaigns, and events.
• Ensure brand consistency and deliver a social media toolkit (templates, story frames, title cards, thumbnails, graphics) for ongoing use.
• Be fully responsible for securing, providing, and managing all necessary equipment required for social media content production and coverage during NCLW events, meetings, and activities, including photography and videography.
• Draft, edit, and publish high-quality social media content in Arabic and/or English (French is an asset). This includes creating multi-format content such as posts, captions, visuals, short videos, stories, static graphics, carousels, infographics, explainers, reels/shorts, and subtitles, ensuring consistency, quality, and alignment with NCLW’s messaging and standards.
• Moderate and respond to online engagement, comments, and messages in coordination with NCLW.
• Ensure all content reflects gender-sensitive, inclusive, and rights-based language.
• Edit picture and sound; color correction/grade; audio design/mix; as required.
• Select original composition/music for the film to ensure legal usage when published online, for all media use by NCLW.
• Ensure the creation of subtitles in both Arabic and English, and produce an LSL (Lebanese Sign Language) version (picture-in-picture inset), when required
• Incorporate NCLW comments and feedback through several revision rounds.
• Support the development of advocacy and awareness campaigns related to NCLW’s mandate and priorities.

Reporting & Coordination

• Provide performance snapshots to monitor visibility, reach, and engagement, and deliver regular reports on activities, analytics, and performance against agreed KPIs, including lessons learned and recommendations.
• Participate in coordination meetings with NCLW as required, and coordinate closely with NCLW Team.
• Ensure timely delivery of all agreed outputs.

To dowload the full TOR, click HERE