Community Capacity Building Officer

The Community Capacity Building Project will be providing camp management in informal tented settlements in Tripoli area where there are several informal settlements for refugees from Syria. The project will focus on camp management activities, mainly through identification of refugee representatives and regular meetings between the NRC staff, the refugees and the local authorities. The Community Capacity Building Officer (CCBO) will lead and supervise the team of Community Capacity Building Assistants (CCBAs) in establishing collaboration with Syrian refugees in informal settings; gathering and providing necessary information for regular reporting; for identification of gaps and duplication in services; for improved assistance to vulnerable beneficiaries; and for improved coordination. Key Responsibilities Together with the CCB team, identify refugee representatives from all the demographics in the settlements; Support the team in defining the methods of community participation that ensure the greatest possible participation of vulnerable groups (AGDM approach); Schedule regular meetings with the refugee representatives for identification of gaps, duplications, protection concerns and capacity building of the representatives; Together with the CCB team, meet regularly with the informal settlements stakeholders including the refugee representatives, local authorities and other service providers; Implement with the team information and sensitisation activities in the settlements; Supervise the CCBAs through developing weekly work plans and indicators together for monitoring of targets, and through supporting and guiding them in their daily work; Provide the CCB Field Coordinator (CCB FC) with regular reports from the informal settlements, to be shared with the wider humanitarian community; Report to the CCB FC immediately any protection breeches or gaps in the settlements; Collaborate with NRC ICLA and other service providers to ensure that all partners and beneficiaries are aware of the existing referral system and any complaints mechanisms; Collaborate closely with the other NRC projects who implements in Tripoli area; Ensure an understanding of protection issues and the principle of confidentiality among the team members; Report to the CCB FC on who does what where (WWW) in the settlements for continual update of the overview; Participate in assessments on protection issues and other data needed when required; Any other relevant duties as requested by the Camp Management Project Manager The employee is required to respect the principle of strict confidentiality and the NRC Code of Conduct. The tasks and responsibilities might change during the contract period due to operational needs. Supervisees: The CCBO supervise the work of the Community Capacity Building Assistants (CCBAs). Qualifications and Competences Academic and Professional Qualifications Ordinary National Diploma in Social Work or other relevant field Relevant Experience Minimum 3 years of relevant work experience in working with community based projects Minimum 3 years of experience in working in similar positions, including managing staff Experience of working in the geographical area Knowledge, Skills & Personal Attributes Good communication and interpersonal skills Strong organisational and team working skills Good cultural awareness and sensitivity Highly approachable, trustworthy and understanding of the principles of confidentiality Very good English language level Knowledge of the NGO operations and the dynamics of the humanitarian sector is a plus Good knowledge of protection issues and programming Good information analysis skills Good coordination and multitasking skills Flexibility, both regarding job tasks and geographical area of work Achievement indicators Delivering working tasks in a structured and professional manner, according to a weekly activity plan Establishing and upholding a good working relationship with the partners, beneficiaries and NRC team members Meeting deadlines Applying to the NRC standards, policies and guidelines Adapting and coping to change, both situational and in responsibilities Communicating with impact and respect Ensuring information reaches all demographic groups among the beneficiaries The NRC camp management strategy is implemented in the camp