Emergency Roster - Zahleh, Baalbak, & Hermel Areas

All NRC contingent workers are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity, and accountability. These values guide all actions and interactions.

The Norwegian Refugee Council (NRC) is a humanitarian organization with over 60 years of experience supporting refugees and internally displaced populations. NRC operates across sectors including Shelter, Education, WASH, and Legal Assistance (ICLA).

Purpose of the Role

The Contingent Worker – Emergency Roster supports rapid emergency response operations and field-based activities across multiple sectors. This includes:

• Conducting field assessments and household visits
• Supporting data collection and data entry
• Assisting in the distribution of kits and emergency items
• Contributing to monitoring and outreach activities

Key Responsibilities

1. Field Work & Emergency Response

• Conduct household visits and field assessments across all Bekaa regions to identify needs and vulnerabilities
• Participate in rapid needs assessments, surveys, and monitoring activities
• Support distribution of kits and emergency items (e.g., CRIs, WASH items, etc.) as required
• Assist in service monitoring and post-distribution activities
• Provide accurate information to beneficiaries on available services and referral pathways
• Support community outreach and awareness sessions

2. Data Collection & Data Management

• Collect data using digital tools (e.g., Kobo/ODK) and paper forms when needed
• Ensure accurate, timely, and complete data entry into relevant systems
• Maintain updated data sheets, logs, and records
• Verify data quality and report inconsistencies to supervisors
• Ensure proper documentation, filing, and archiving of collected data

3. Reporting & Coordination

• Report field activities and findings to the assigned focal point
• Coordinate closely with M&E and program teams during fieldwork
• Follow assigned plans and adapt to changing field conditions

4. Compliance & Accountability

• Adhere to NRC policies, including:
  • Program Participant Protection Policy
  • Code of Conduct
  • Child Protection Policy
  • HSS Policy
• Ensure:
  • Confidentiality and data protection at all times
  • Proper referral of protection cases through official channels
  • Respectful and ethical engagement with communities

Critical Interfaces

• M&E Coordinator and officer
• Project Managers and field teams

Qualifications & Skills

• High school certificate or equivalent
• Previous experience in:
  • Field work
  • Data collection
  • Community outreach
• Familiarity with digital data collection tools (Kobo, ODK) is an asset

Core Competencies

• Strong organizational and data accuracy skills
• Ability to work under pressure in emergency settings
• Good communication and interpersonal skills
• Respect for confidentiality and ethical standards
• Ability to work across different locations in Bekaa

Languages

• Fluent in Arabic (spoken and written)
• Basic English or French is an asset