Head of Operational Support and Grants (B4PF)

What we are looking for

Experience from a senior management position – such as Head of Support, Deputy Chief of Party, or similar role – for a humanitarian or development organisation, including experience managing a team. 

Demonstrated experience managing operational support functions including Finance and Procurement. It is an added value to have experience in IT and HR. 

Experience developing or managing partnerships with local and national non-governmental/civil society organisations is mandatory. It is an advantage if these partnerships were in MENA, experience working with KfW-funded projects/ knowledge of KfW requirements is a strong advantage.  Fluency in English, both written and verbal. Arabic language skills are an advantage. 

Experience working in the MENA Region is mandatory. 

What you will do

The Head of Operational Support and Grants (HOSG) is a key function in the Nabni FMU. The position oversees the systems and processes around grant cycle management, systems for partner performance and risk management, providing significant support and guidance to Country Grant Managers in Syria, Iraq, and Yemen who oversee day-to-day grant management. 

The position also oversees Finance and Procurement team members – ensuring strong Nabni support functions, supporting grant cycle management, and providing technical assistance and capacity-sharing with local partners. Many aspects of the role support or lead Nabni risk management and compliance functions. 

In addition, the position also oversees the grant management and reporting functions, ensuring timely donor reporting and donor grant management systems, with significant input and cooperation from the FMU. The position is responsible for the management of consultant pools for periodic additional support to partners and the Facility, for relevant areas (such as finance, procurement etc.) 

Key responsibilities:

Management oversight of Finance and Procurement functions that support both the FMU, as well as the grant management cycle of partner grants. 

Responsible for developing and maintaining the Nabni grant cycle management system (Pillar 1) and oversight of the grants and reporting systems and working closely with Country Grant Managers and the Nabni Director, as well as other FMU members, on its successful implementation. 

Nabni’s Finance and Procurement team members liaise closely with partners grant cycle management in Pillar 1, as well as technical assistance and capacity strengthening in Pillar 2. The HOSG will support team members and the wider FMU to ensure the successful implementation of all Nabni pillars, and the position may at times provide support or guidance directly to partners for grant cycle management. 

Develop, monitor and manage Nabni’s risk and compliance systems and processes. This includes maintaining adequate systems for Nabni support functions, and grant cycle management, including ensuring the facility process tools, manuals and systems are up to date and compliant with donor requirements and operational needs, as well as providing guidance on quality partner due diligence is performed by the FMU. 

Contribute to a strong and positive team environment within the Operational Support and Grant Management Unit and help ensure adequate backstopping and cross-training opportunities. 

Support the development of the Nabni strategic plan and the master budget. 

Line management responsibilities for directly reporting staff. This includes performance management and key processes like workforce planning, recruitment, staff induction, and development and ensuring Duty of Care for own staff.

Any other tasks as delegated by the line managers.

What you will bring

Relevant higher education in a related field such as business administration, management, finance, or other relevant education.

Minimum 5 years’ experience from a senior management position – such as Head of Support, Deputy Chief of Party, or similar role – for a humanitarian or development organisation, including experience managing a team. 

Demonstrated experience managing operational support functions including Finance and Procurement. It is an added value to have experience in IT and HR. 

Prior experience developing or managing partnerships with local and national non-governmental/civil society organisations is mandatory. It is an advantage if these partnerships were in MENA. 

Excellent verbal and written communication skills are required, along with the ability to collaborate effectively with diverse and sometimes remote teams and stakeholders. 

Experience managing non-governmental/civil society grant facilities strongly preferred. 

Proven ability to manage projects and initiatives and achieve successful outcomes. 

Experience working in complex and volatile contexts preferred, prior experience working in the MENA Region is mandatory. 

Prior experience working with KfW-funded projects/ knowledge of KfW requirements is a strong advantage.

Fluency in English, both written and verbal. Arabic language skills are an advantage. 

What we offer

Duty station: Amman, Jordan 

Duration of contract: Till December 2027, with possibility of renewal based on performance and availability of funding

Travel: Up to 30%.

Salary/benefits: Grade 11 on NRC's grading structure.  

NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.