Human Resources Assistant

All NRC employees are expected to work in accordance with the organization’s values: dedication, innovation, inclusivity and accountability are attitudes and believe that shall guide our actions and relationships. 

1. Role Summary:

The Human Resources Assistant is responsible for providing day-to-day assistance in the implementation of the operational tasks of the HR function. This includes the implementation of the various policies and procedures related such as contracts management, personnel data management, general personnel management, data entry and reporting, filing and documents management, time and attendance, and entry and exit.

Generic Responsibilities:

1. Ensure compliance with NRC policies and the local Labor Law in all procedures and processes.
2. Assist staff in the implementation of related policies, procedures, and standard NRC practices.
3. Update staff records and files on a regular basis.
4. Generate monthly records and reports.
5. Ensure proper filing of documents both hard copies and electronic ones.
6. Promote and share ideas for improvement of the HR function.
7. Ensure that NRC’s related activities are implemented within NRC’s Protection mainstreaming guidelines and report any breaches/concerns to the line manager and/or focal point for proper action.

Specific Responsibilities:

• Prepare, proofread, and administer contracts and he renewal letters for all NRC Lebanon National staff, and ensure that all documents required are received, valid, and properly filed.
• Prepare and proofread employment letters, work certificates, and any other forms or templates needed or requested by staff or HR Management.
• Support in the entry procedure for all new joiners by collecting the needed documents and creating personnel files.
• Ensure that the HR system and all relevant tracking sheets are always updated and that data is verified and entered accurately and in a timely manner.
• Coordinate with the Line Manager on all HR requests coming from field HR and ensure findings and results are communicated in a timely manner.
• Perform data entry for various matters on the applicable tracking sheets and Agresso/HRMS with utmost accuracy.
• Provide ideas and suggestions to improve the workflow and come up with proactive ways to ensure the work is always timely and error-free.
• Carry out other HR related activities as requested.

Critical Interfaces:

By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are:

• NRC Beirut Staff
• Field HR Staff

2. Competencies:

Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories:

1. Professional Competencies:

• Bachelor degree in Human Resources, Business Administration, or any other related field
• 0 to 1 year of experience in the Human Resources function within related matters in personnel management and operational activities
• Fluency in both English and Arabic, written and spoken

2. Behavioral Competencies:

These are personal qualities influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies and the following are essential for this position:

• Working with people
• Planning and delivering results
• Communicating with impact and respect
• Coping with change
• Handling insecure environments