Office Keeper مدبرة مكتب (National Position - North)

All NRC employees are expected to work in accordance with the organization’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships.  1.      Role and responsibilities The following is a brief description of the role. Generic Responsibilities (max 10) These responsibilities shall be the same for all positions with the same title. The responsibilities shall be short and essential. Details belong in the Work- and Professional Development Plan. Ensure compliance with NRC procedures and policies Keep the NRC offices clean and organized Welcome and greet visitors and guide them through the office Prepare and serve tea and coffee to NRC staff and visitors Report any relevant gaps, damages and breakages in office to line manager Ensure proper follow up and effective and economic use of kitchen supplies Report needed Kitchen and office supplies/office Maintenance needs as per need Specific responsibilities These responsibilities shall be adapted to the particularities of the job location and context, phase of operation, strategic focus and type of programme intervention. This section shall be revised whenever a new employee is hired or the context changes significantly Clean the offices, meeting rooms, washrooms/WC, kitchen and balconies Ensure that washrooms are properly stocked with wash requirements Dust and polish furniture, windows, doors and equipment Empty waste paper baskets, dustbins and shredding machines Keep the storage rooms (stationeries, supplies, …) clean and organized Critical interfaces By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: Work closely with Admin on supplies and Maintenance issues Liaise with staff on the schedule for cleaning their offices  2.      Competencies Competencies are important in order for the employee and the organisation to deliver desired results. They are relevant for all staff and are divided into the following two categories: 1. Professional competencies These are skills, knowledge and experience that are important for effective performance. Generic professional competencies for this position: Experience from working as a Cleaner Context related skills, knowledge and experience (shall be adapted to the specific position): Good presentation and communication skills Trustworthy and approachable Organized and have good time management 2. Behavioural competencies These are personal qualities that influence how successful people are in their job. NRC’s Competency Framework states 12 behavioural competencies, and the following are essential for this position: Planning and delivering results Working with people 3.      Performance Management The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: The Job Description The individual Work- and Professional Development Plan The Competency Framework Mid and End Term reviews