Shelter, Social Field Assistant

All NRC employees are expected to work in accordance with the organisation’s core values: dedication, innovation, inclusivity and accountability. These attitudes and believes shall guide our actions and relationships. 1.      Role and responsibilities The following is a brief description of the role. Generic responsibilities Monitor and report on the project activities and ensure compliance with plans and NRC standards Adequately communicate and share information about NRC and our programmes Liaise with community leaders for the official support of the shelter programme Suggest new methods and approaches in order to improve the quality of the activities Carry out data collection as required for the Shelter programme as well as to assist the work of other CCs (ICLA, WASH, Education and CCB) Prepare and file relevant documents according to procedures Assist in emergency assessments (i.e. due to mass evictions or harsh weather) Assist in distributions as needed Specific responsibilities Conduct social assessments, establish relationship with beneficiaries and follow up with designated cases Report all protection related concerns  - follow internal and external path for in and out referrals Liaise with landlords/landladies and local authorities to obtain their support Support the process of payments and signing of contracts as needed Participate in the resolution of conflicts with focus on eviction prevention Critical interfaces By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are: Beneficiaries Shelter Field Officers and Shelter Field Assistants, Field Technical Officers and Technical Assistants Team Leader, Coordinator, Database Assistant and Project Manager Local authorities (e.g. Muhktars) 2.      Competencies 1. Professional competencies Generic professional competencies: •             Experience from working with shelter projects in a humanitarian/recovery context •             Previous experience from working in complex and volatile contexts •             Documented results related to the position’s responsibilities •             Some knowledge of English        Experience with data collection using tablets and in paper form Context/ Specific skills, knowledge and experience: •             Experience from working in the North of Lebanon (Akkar and Wadi Khali in specific preferable)        Experience in properly managing confidential information        Ideally, case-management experience 2. Behavioral competencies   Handling insecure environments Working with people Planning and delivering results Communicate with impact and respect Self-awareness and assessment Team work 3.       Performance Management The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews: •             The Job Description •             The Work and Development Plan •             The Mid-term/End-of-trial Period Performance Review Template •             The End-term Performance Review Template •             The NRC Competency Framework