Social Worker

RESPONSIBILITIES

• Map the available services in areas of intervention (Health, Education, livelihoods, etc.….), and update the service mapping periodically.
• Carry out social, psychological and health care assessment needs in alignment with the medical and social strategies.
• Log all activity data on Phenics and corresponding data sheets.
• Formulate a social intervention plan and implement activities within the scope of the center's outreach services in alignment with OML projects
• Conduct initial assessment of potential beneficiaries / beneficiaries situation to determine social and economic needs through case-studies, interview techniques and other professional tools.
• Create beneficiaries files and maintains an updated database.
• Identify situations that need to be followed up, evaluate needs and organize support (including distribution of aids when available).
• Ensure that all “in need” cases are identified and addressed when possible.
• Offer information, support and referral for incoming people seeking help.
• Manage cases in collaboration with multi-disciplinary specialists (psychologists, psychiatrists, …) and deliver related assessments.
• Document, maintain and store records according to policies, regulations and procedures in a manner that preserves the confidentiality of the information (recording cases of abuse and domestic violence etc.)
• Discuss with specialty doctors special cases of individuals refusing treatment with the treating doctors, and work to improve communication between patient and treatment team.
• Receive distribution supplies and divides them upon priorities.
• Report suspected cases of child and/or adult abuse, violence, neglect and exploitation
• Provide legal information and refer patients to appropriate counselors and legal aid
• Administer social visits and medical homecare visits to beneficiaries
• Coordinate with social team for implementation of OML activities
• Report to OML Social Coordinator on all related tasks
• Attend training sessions, meeting and supervisions in order to maintain and enhance knowledge and meet certification and / or credentialing standards when relevant
• Prepare weekly and monthly reports related to the progress of the activities and their effectiveness
• Applies and follows code of ethics, values, mission, and vision of Order of Malta - Lebanon
• Performs other related duties assigned by the healthcare center administrator and social worker coordinator.

QUALIFICATIONS

• Bachelor degree in social work (assistante sociale). Masters degree is a plus
• A minimum of 3 years relevant experience as a social worker including social needs assessment
• Working knowledge of social theories and practices
• Knowledge of mental health in complex situations (IASC guidelines, Psychological First Aid, mhGAP…) and human rights-based approach in mental health
• Knowledge of legal and ethical issues related to patients' rights and social legislation in Lebanon
• Social interview and assessment techniques
• Communication and strong active listening skills
• Empathy
• Stress management
• Collaboration and teamwork
• Planning and organizing
• Computer literacy (Microsoft Office…) including working experience with a health information system (Phenics or other) is a must
• Fluency in Arabic, and one additional language (French or English) is a must