Information Management Officer

INFORMATION MANAGEMENT OFFICER

LOCATION: Beirut

CONTRACT TYPE: Fixed Term

JOB FAMILY: International

ONE OXFAM GRADE:    D     ZONE: 2

DEPARTMENT:

Information Management                                                                         

TEAM: MEAL

SALARY:  as per salary scale

HOURS: (40)

FLEXIBLE WORKING

We believe flexible working is key to building the Oxfam of the future, so we’re open to talking through the type of flexible arrangements which might work for you.

COMMITMENT TO DIVERSITY AND INCLUSION

We are committed to ensuring diversity and gender equality within our organization.

TEAM PURPOSE: Our team works to analyse data and manage information in support of evidence-based programming

JOB PURPOSE: To work with the Programme Team in Lebanon for improved management, protection, analysis, and use of beneficiary, site and project data in adherence with Oxfam’s Responsible Program Data Policy and other data protection procedures. Relevant sectors of intervention are: Water, Sanitation and Hygiene (WASH), Protection, Economic Justice (EJ) and Active Citizenship and Good Governance (ACGG)

JOB REPORTS TO

PMEAL Coordinator

ROLES REPORTING TO THIS JOB

NA

BUDGET RESPONSIBILITY

 NA

GEOGRAPHICAL SCOPE

 Beirut

KEY STAKEHOLDERS

Project Managers, MEAL Officers, MEAL Coordinator, Research and Policy Advisor.

KEY RESPONSIBILITIES (Technical, Leadership, People and Resource management)

As primary point of contact for all information and data management functions in the Oxfam programme, the Senior Information Management Officer will in coordination with the programme teams:

Technical

Data Quality and Database Management

• Develop and oversee all project databases and provide guidance on the effective use of the database in order to ensure data consistency and integrity
• Support field teams and MEAL officers in developing and implementing relevant processes and tools that optimize efficiency and data quality
• Develop and update data flow pathway for each project on regular basis and streamline data collection and analysis.
• Manage the Red Rose e-card system for the humanitarian projects, and technically support the stakeholders of the system
• Lead the compilation of beneficiary counting for the Oxfam Lebanon Output Report with particular focus on unique and double counting of beneficiaries.
• Perform regular quality checks and compare and verify accuracy of data with source documents for consistency.
• Analyse and report regularly on the quality and consistency of the data.
• Act as Oxfam focal point for sector/national data systems: RAIS, ActivityInfo, Water Assessment Platform, and others. Coordinate and support the programme team to enter data in a timely manner for national tracking
• Support the programme team in fulfilling ActivityInfo reporting requirements, provide oversight and quality assurance.
• Support the MEAL team in collecting, processing and visualizing/dashboarding monitoring and accountability data.
• With MEAL Coordinator support, act as a focal point for all initiatives that harmonize Oxfam Lebanon data across projects/pillars, including special requests related to donor engagement and proposals

Data Visualisation and Reporting

• Act as focal point for consistent use of and publishing in PowerBi
• Oversee Oxfam Lebanon’s PowerBi Premium workspace and train staff in PowerBi basics as needed
• Develop and produce accurate and timely routine reports, dashboards, and data retrievals for staff as required
• Act as focal point and manager of SurveyCTO; train staff as needed

Data Systems and Protection

• Initiate internal systems for responsible processing, storage and use of beneficiary data
• Oversee purchase of all system registrations (Survey CTO, PowerBi, etc.)
• Focal point for Oxfam data protection, working with Oxfam GB’s ICT4D team to make sure Oxfam in Lebanon is compliant with guiding regulations
• Focal point for data sharing agreements with external organizations and Oxfam partners under projects and proposals

Staff and Partner Capacity Building for Data Protection

• Train staff on the responsible use of data and other data protection policies and follow up to ensure that these are being implemented at all levels.
• Build the capacity of programme teams in terms of data collection, data entry, data management and database use (including basic analysis) through on-going support and training.
• Provide relevant capacity building support to partners in close coordination with MEAL team

Representation

• Attend Information Management Working Group meetings and any other relevant meetings with external stakeholders
• Liaise as necessary with IM department for LCRP and any other coordination mechanisms
• Liaise with IM staff of all consortia in which Oxfam has a role in order to align systems and standards

CORE DIMENSIONS (see Standard Role Profiles)

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
• Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who come into contact with Oxfam are as safe as possible

Most importantly, every individual in Oxfam needs to be able to:

• Live our values of INCLUSION, ACCOUNTABILITY, EMPOWERMENT, COURAGE, SOLIDARITY and EQUALITY (read more about these here)
• Ensure you commit to our ORGANIZATIONAL ATTRIBUTES (including adhering to the Code of Conduct):

1. Be committed to our feminist principles, and to applying them in your day-to-day behaviour and your work. Be ready to keep learning, with accountability to those who experience oppression as a result of their identities, such as their gender, race/ethnicity, disability, class, or LGBTQIA identity."

2. Be committed to undertaking Oxfam’s safeguarding training and adhering to relevant policies, to ensure all people who come into Oxfam are as safe as possible.

ESSENTIAL

• Self-Awareness
• Listening
• Relationship building

In addition:

• A Bachelor degree in Computer Science, Information Technology or relevant field from a recognized university
• At least three years relevant professional experience working on the development, management and maintenance of databases and data management systems;
• Strong IT skills, particularly with Microsoft Office suite (strong Excel skills essential)
• Proven ability with PowerBi at an advanced level
• Experience with mobile data collection technology and software - Survey CTO preferred, or any of the ODK tools
• Ability to design and manage the structure of the database and write appropriate interfaces for data entry and ensure data quality and security.
• Detail-orientated, able to organise and manage various programme files
• Proven ability to work effectively with others - including in multicultural team – and strong interpersonal skills
• Potential and flexibility of attitude to learn
• Ability to work under pressure, ability to prioritize and commitment to meet deadlines
• Maturity and professional ability to handle sensitive information and ability to respect the confidentiality of such information
• Excellent oral and written communication skills in Arabic and English
• Able to think critically about data and information, triangulating and cross-checking data when needed and with minimal guidance

Desirable

• Basic understanding of data security and encryption tools, and online databases
• Experience with data visualization software e.g. Infogram, PictoChart…etc.

SAFER RECRUITMENT: Oxfam is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and promoting the welfare of children, young people and adults. Oxfam expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us. Offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records and terrorism finance checks.