Information Officer - National Post

JOB PURPOSE: To provide first level specialist communications, advice and skills and to coordinate resources in order to assist the effective delivery of communications. Reporting to: Regional Programme Manager DIMENSIONS: May involve supervision and guidance of assistants or volunteers. Manages own workload without close supervision and works independently on making decisions and problem solving on routine issues/problems. Provides creative/innovative solutions to routine problems/tasks and projects. Forward planning and management of small projects or elements of large projects. Providing advice on appropriate communications skills across the organisation. Representing affiliate and possibly Oxfam International (OI) to external contacts within own operating context (e.g. country, multiple countries or a region) and may need to deal with influential senior external contacts or supporters. Impact of this role is significant within the departments and may have wider, organizational impact KEY RESPONSIBILITIES: Set up and maintain an effective information management system relevant to the programme in Lebanon, Jordan and Syria Writing the sitreps circulating them and posting them on SUMUS and preparing internal communications, getting agreement on realistic sign-off processes, Attend external meetings as required and taking notes at meetings for circulation within Oxfam Organising workable internal communications systems within response offices in-country via the most appropriate channels, and organising translations of key information where necessary Being the focal point for all queries relating to beneficiary numbers, costings, programme facts & figures etc from other departments in Oxfam GB, affiliates, and external sources Supporting Real Time Evaluation (RTE) and evaluation teams as required Collecting, analysing and disseminating data (including monitoring and evaluation data) on the progress of the response on a regular basis; Development and implementation of a monthly newsletter; Coordinating inputs, write content and dissemination Updating OPAL as required (Oxfam internal database) Support in the preparation (and logistics) of consultancies, reviews and evaluations Ensuring  adequate management of information and act on information requests both internally and externally Supporting the humanitarian teams as requested by the Regional Programme Manager Support the Senior Management Team in administrative tasks  SKILLS AND COMPETENCE: Written and verbal communications in line with Oxfam's humanitarian reporting standards Proven numeracy skills – experience of collecting data from diverse sources and reconciling it into a single coherent format, for accurate presentation of programme activities, beneficiary numbers etc Ability to provide specialist guidance to staff and partners on a range of communications and information management solutions Ability to advise and support field staff in a consultative and sensitive manner Proven ability to work under pressure to tight deadlines Knowledge and understanding of humanitarian communications environment Proven ability to work independently whilst knowing when to refer for advice Strong interpersonal skills to establish and maintain effective working relations with people with different priorities Keeps up to date with internal or external activities which may influence role Willing and able to adapt priorities in order to respond to changing demands Anticipates outcomes of activities and uses initiative to keep these activities on course Actively promotes high standards and continuous improvement Excellent written skills in both English and Arabic