Senior Information Management Officer

Shaping a stronger Oxfam for people living in poverty.

Oxfam is a global community who believe poverty isn’t inevitable. It’s an injustice that can be overcome. We are shop volunteers, women’s right activists, marathon runners, aid workers, coffee farmers, street fundraisers, goat herders, policy experts, campaigners, water engineers and more. And we won’t stop until everyone can live life without poverty for good.

Oxfam GB is a member of the international confederation Oxfam.

Our team works to analyse data and manage information in support of evidence-based programming.

Job Purpose

To work with the Programme Team in Lebanon for improved management, protection, analysis, and use of beneficiary, site and project data in adherence with Oxfam’s Responsible Program Data Policy and other data protection procedures. Relevant sectors of intervention are: Water, Sanitation and Hygiene (WASH), Protection, Economic Justice (EJ) and Active Citizenship and Good Governance (ACGG).

Core Details

Location:

Beirut

Internal Grade:

D1

Division

Information Management

Job Family:

Programme

Contract type:

Fixed Term

Hours of work:

40 hours per week. This is a full-time role; however, Oxfam offers various flexible arrangements which candidates can discuss with the Recruiting Manager at interview stage

This role reports to:

PMEAL Coordinator

Staff reporting to this post:

None

Annual budget          for the post:

None

Key relationships interactions:

Project Managers, MEAL Officers, MEAL Coordinator, Research and Policy Advisor.

Screening checks:

All successful candidates will be screened through Refinitiv World-Check One to comply with counter terrorism and financial sanctions regulations.

Key Responsibility

As primary point of contact for all information and data management functions in the Oxfam programme, the Senior Information Management Officer will in coordination with the programme teams:

Technical

Data Quality and Database Management

• Support field teams and MEAL officers in developing and implementing relevant processes and tools that optimize efficiency and data quality.
• Review data flow processes for each project on regular basis and seek ways to strengthen data-driven programming and streamlining data collection and analysis.
• Oversee day-to-day integrity of databases and data procedures, and provide guidance on the effective use of the database in order to ensure data consistency and data integrity in the system
• Lead the compilation of beneficiary counting for the Oxfam Lebanon Output Report with particular focus on unique and double counting of beneficiaries.
• Perform regular quality checks and compare and verify accuracy of data with source documents for consistency.
• Analyse and report regularly on the quality and consistency of the data.
• Actively follow developments in relation to RAIS and ActivityInfo and support the programme team in adhering to inter-agency processes and guidance pertaining to information management and data exchange.
• Support the programme team in fulfilling ActivityInfo reporting requirements, provide oversight and quality assurance.
• Assist in data entry and if required provide supervision and/or training to staff or short-term data clerks.
• Support the MEAL team in collecting, processing and analysing monitoring and accountability data.
• Undertake any other responsibilities and tasks assigned by the PMEAL Coordinator
• Manage, maintain and further develop a database system that provides a platform for the collection of and repository for project activities, assistance tracking, and reporting.

Data Visualisation

• Develop and produce accurate and timely routine reports, info-graphs, dashboards, and data retrievals for staff as required
• Liaise with the MEAL Officers to utilize data to produce visualizations related to their projects to be shared with the Project Managers.

Data Protection

• Initiate internal systems for responsible processing, storage and use of beneficiary data
• Ensure robust Information Security procedures and principles pertaining to relevant data protection and confidentiality aspects (including appropriate data backups), in accordance with Oxfam IT standards and procedures
• Liaise with the IT and information systems departments to ensure that physical checks and balances for data protection (including encryption) are in place and properly implemented

Staff and Partner Capacity Building

• Train staff on the responsible use of data and other data protection policies and follow up to ensure that these are being implemented at all levels.
• Build the capacity of programme teams in terms of data collection, data entry, data management and database use (including basic analysis) through on-going support and training.
• Provide relevant capacity building support to partners in close coordination with MEAL team
• Plan and implement capacity building agenda on Information Management for Oxfam partners in Lebanon.

Representation

• Attend Information Management Working Group meetings and any other relevant meetings with external stakeholders

Your commitment to Oxfam

• Required to adhere to Oxfam’s principles and values as well as the promotion of gender justice and women's rights
• Understanding of and commitment to adhere to equity, diversity, gender, child safety and staff health and wellbeing principles

Person specification                                                                                             

Note to candidates: Shortlisted candidates will be assessed on our organisational values and attributes at the interview stage. The successful candidate(s) will be expected to adhere to our code of conduct. We encourage candidates to read and understand our code of conduct here.

Key Organisational Attributes                                                                    

• Ability to demonstrate sensitivity to cultural differences and gender issues, as well as the commitment to equal opportunities.
• Ability to demonstrate an openness and willingness to learn about the application of gender/gender mainstreaming, women’s rights, and diversity for all aspects of development work.
• Commitment to undertake Oxfam’s safeguarding training and adherence of relevant policies to ensure all people who come into contact with Oxfam are as safe as possible

Organisational Values                                                                                                              

• Accountability – Our purpose-driven, results-focused approach means we take responsibility for our actions and hold ourselves accountable. We believe that others should also be held accountable for their actions
• Empowerment – Our approach means that everyone involved with Oxfam, from our staff and supporters to people living in poverty, should feel they can make change happen
• Inclusiveness – We are open to everyone and embrace diversity. We believe everyone has a contribution to make, regardless of visible and invisible differences

Oxfam Leadership Competencies

• Decisiveness - We are comfortable to make transparent decisions and to adapt decision making modes to the context and needs.
• Influencing - We have the ability to engage with diverse stakeholders in a way that leads to increased impact for the organisation We spot opportunities to influence effectively and where there are no opportunities we have the ability to create them in a respectful and impactful manner.
• Humility  - We put ‘we’ before ‘me’ and place an emphasis on the power of the collective, nurture the team and play to the strengths of each individual. We are not concerned with hierarchical power, and we engage with, trust and value the knowledge and expertise of others across all levels of the organization.
• Relationship Building - We understand the importance of building relationship, within and outside the organization. We have the ability to engage with traditional and non-traditional stakeholders in ways that lead to increased impact for the organisation.
• Listening - We are good listeners who can see where deeper levels of thoughts and tacit assumptions differ. Our messages to others are clear, and consider different preferences.
• Mutual Accountability - We can explain our decisions and how we have taken them based on our organizational values.  We are ready to be held to account for what we do and how we behave, as we are also holding others to account in a consistent manner.
• Self-Awareness - We are able to develop a high degree of self-awareness around our own strengths and weaknesses and our impact on others. Our self-awareness enables us to moderate and self-regulate our behaviors to control and channel our impulses for good purposes.

Essential - Experience, Knowledge, Qualifications & Competencies

• A Bachelor degree in Computer Science, Information Technology or relevant field from a recognized university.                                                                                                                           
• At least three years relevant professional experience working on the development, management and maintenance of databases and data management systems;                                      
• Strong IT skills, particularly with Microsoft Office suite (strong Excel skills essential)    
• Experience with mobile data collection technology and software - Survey CTO or any of the ODK tools                                                                                                                                    
• Ability to design and manage the structure of the database and write appropriate interfaces for data entry and ensure data quality and security.                                                                       
• Detail-orientated, able to organise and manage various programme files        
• Proven ability to work effectively with others - including in multicultural team – and strong interpersonal skills                                                                                                        
• Potential and flexibility of attitude to learn                                                                   
• Ability to work under pressure, ability to prioritize and commitment to meet deadlines   
• Maturity and professional ability to handle sensitive information and ability to respect the confidentiality of such information                                                                                
• Excellent oral and written communication skills in Arabic and English                       
• Able to think critically about data and information, triangulating and cross-checking data when needed and with minimal guidance

Desirable                                                                                                     

• Basic understanding of data security and encryption tools, and online databases        
• Experience with data visualization software e.g. Infogram, PictoChart…etc.