Medical Advisor

ROLE AND RESPONSIBILITIES

Quality Of Care  

• Ensure compliance with protocols including accurate coding of diagnosis and that cases are managed according the Lebanese Ministry of Public Health (MoPH), as well as PU-AMI’s standards, guidelines;
• Conduct medical records assessments and in collaboration with the Quality Assurance Advisor ensure that an action plan is in place for each PHCC;
• Monitor the quality of care provided at the PHCCs as outlined in the quality indicators annexed to the PHCC contract ;
• Ensure physicians are prescribing drugs, laboratory and imaging test rationally in coherence with recommendations of the MoPH, WHO and PU-AMI’s guidelines ;
• Ensure that protection principles are mainstreamed into healthcare, including identification of vulnerabilities and follow-up ;
• Ensure links are made between health status/coverage indicators and social/other vulnerabilities (e.g. vaccination status, nutritional status, mental health indicators, chronic infectious disease, non-compliance with treatment plans, etc.) ; 
• Monitor and provide support for implementation improvement plans through regular visit at the PHCCs and ensure the quality of services provided at the PHCC ;
• Analyze epidemiological trend using the Health Information System in order to adjust to the context the round tables discussions with the PHCC physicians, laboratory technicians, others requested.
• Ensure that confidentially is respected

Referral to and from  the PHCC and Hospitals

• Monitor that patients with NCDs are being referred to appropriate specialty with all requested documentation.
• Supervise and ensure the effectiveness of referrals between supported health facilities and other health service providers with proper documentation ;
• Promote linkages between PU-AMI’s Health Team and other departments in order to provide services which are not covered  for the most vulnerable cases in need of emergency assistance  

Reporting & Follow-up

• Report on the completeness of medical records, appropriateness of prescriptions and complementary

analysis ;

• Report immediately any problem, mismanagement of cases or other relevant information to the Health

Coordinator ;

PRIORITIES OF THE DEPARTMENT

• Provide accurate feedback and effective actions for change regarding the utilization of protocols as per MoPH policies and procedures and practices to main staff of PHCC(physicians, laboratory technicians, nurses) 
• Provide weekly, monthly report to the PHCC director and physicians about quality control on medical records audit revision.
• Provide immediate feedback on patient tracking internal referrals users such as new users of YMCA/NCDs or emergencies (UNHCR).
• Based on regular assessment (HIS, medical records) and periodic need assessments (physicians) develop round table discussion topics to reinforce quality of services, addressing objectives of the intervention 
• In coordination with the Health field officer, ensure pre-approved of all laboratory, imaging and diagnostic  tests are in line with the package of service offered at the PHCC. 

Assets  

• Interest:
• Work in relief
• Interest in social and health issues

• Transversal skills  :
• Strong motivation to help people in need 
• Conflict resolution and diplomacy experience 
• Reliability  
• Ability to take initiative to deal with difficulties encountered in daily work 
• Capacity to work in an multidisciplinary and multicultural team 
• Ability to adapt or change priorities according to the changing situation within a mission or the organization itself 
• Ability to analyze and suggest improvements of the activities 
• Well organized and hard worker 
• Able to manage stress and pressure 
• Able to check information, logical, neutral 

Mandatory requirements  

• Language Skills: Fluent in English and Arabic 
• Education Degree: Medical Degree  
• Work experience: Proven clinical experience in national health facilities and previous experience working with NGOs as clinical health staff. 
• Computer Skills: Excellent knowledge of the MS office software including Word, Excel, Outlook, Power Point. 
• Other requirements 
• Willing to travel around the country to provide technical support to our supported health facilities. 
• Excellent communication and diplomacy skills