HR and Operations Assistant

Mission

The HR and Operations Assistant will take the lead on HR recruitment and personnel management while providing cross-functional support in administration, field operations, and basic financial data entry. The role is designed for a dynamic individual eager to learn and contribute across multiple functions within a fast-paced consulting environment.

Main Responsibilities

1. Human Resources – Recruitment & Personnel Management (Lead Role)

- Lead the recruitment cycle: drafting job descriptions, publishing vacancies, and scheduling interviews.
- Manage the talent pool (consultants, data collectors, and staff), ensuring records are accurate and up to date.
- Lead onboarding and offboarding processes including contracts, NSSF registration, evaluations, and exits.
- Monitor employee files and ensure timely renewals of contracts, updates to policies, and probation follow-ups.
- Track attendance, leaves, and overtime; coordinate with finance for payroll-related inputs.
- Organize reference checks, employee certifications, and staff communications.
- Maintain the HR database and support policy updates in coordination with the Operations Manager.

2. Administrative & Contractual Support

- Manage digital and physical filing systems (personnel, consultants, procurement, project documents).
- Prepare and follow up on freelance/consultant contracts; ensure signed copies are filed appropriately.
- Support procurement of office supplies and services; maintain vendor contact lists and documentation.
- Draft internal memos, coordinate calendars, and assist in meeting and travel arrangements.

3. Field Operations Support

- Assist in field deployment logistics (transport, equipment, coordination with enumerators).
- Track the distribution and return of field materials and tools.
- Liaise with the Programmes Team to support effective and timely implementation of field activities.

4. Finance & Data Entry

- Support basic data entry for expenses, invoices, and field costs.
- Organize payment and invoice documentation for audit and reporting purposes.
- Assist with compiling backup documentation for project and financial reporting.

5. Other Operational Support

- Support documentation and implementation of internal procedures.
- Handle ad hoc operational tasks as assigned by the Operations Manager.
- Contribute to operational planning and suggest process improvements.

Qualification

Education:
• Bachelor’s degree in Business Administration, Human Resources, or related field.
Skills and Competencies:
• Strong organizational and time management skills
• Attention to detail and confidentiality
• Proficiency in MS Office (Excel, Word, Outlook)
• Ability to multitask and prioritize
• Good communication and coordination abilities

Experience

• 0–2 years of relevant experience. Prior work or internships in HR, NGOs, or consulting firms is a plus.