Case Manager - Bekaa

EESSENTIAL RESPONSIBILITIES AND DUTIES

• Conduct PSS sessions for individuals and groups referred by the Community Health team or PHCC staff.
  • Assess patients in need of MH services and ensure internal referral to RI’s Mental Health team or to external services as necessary.
  • Conduct well-structured training sessions on mental health subjects while addressing the most common problems facing the targeted communities; the job holder should ensure that the right information is communicated with beneficiaries and ensure that all their questions and inquiries are dealt with an effective and efficient manner.
  • Work closely with the PHCC’s staff to improve the referral mechanism for S/GBV cases.
  • Demonstrate a high level of professionalism while working or coordinating with beneficiaries, their family members, and any internal or external party; any incident of work-related conflict should be immediately reported to the Program Coordinator. The job holder should avoid going into any work-related communication which might jeopardize the relationship of RI with any party.
  • Demonstrate a high level of cultural sensitivity, professionalism, politeness, and objectivity when dealing with the beneficiaries under all circumstances.
  • Coordinate closely with the Mental Health Team and PHCC’s staff in order to ensure efficient follow up on referrals.