Livelihoods Program Coordinator

Program Implementation Management

• Act as the primary point of contact to supervise and monitor field activities of the livelihoods team in the North Lebanon; Ensure effective and efficient day-to-day implementation of program plans;
• Identify problems, risks, and areas for improvement; and provide technical support to staff;
• Actively assist the Livelihoods Program Manager in monitoring, implementing and developing project mobilization and close-out deliverables and work plans, and ensure they are properly communicated with the team members in order to provide needed guidance;
• Contribute to budget management for program costs;
• Support the external consultant in implementing Value Chain Assessment as required by facilitating linkages to key local actors;
• Work closely with RI’s MEAL Department to facilitate surveys and monitor visits relevant for program quality and implementation;
• Facilitate visits to project implementation sites for internal stakeholders, donors, and any other external stakeholders;
• Liaise with key external stakeholders, including but not limited to, municipalities, partner organizations, vocational training centers, private sector, other local leaders and program participant communities as a key aspect of implementation;
• The job holder is expected to contribute to program development initiatives, whenever requested.

Team Management and Employee Supervision

• Responsible for managing the staff of the relevant program team, including but not limited to: employee relations, grievances, leaves’ management, empowerment, training and development, performance objectives, capacity building, staff care, and completion of performance evaluations in a comprehensive and timely manner; the coordinator is expected to proactively plan and organize training and developmental activities to develop the capacity of the project staff with support from the Program Manager;
  • Issues faced in any of the above mentioned aspects should be reported to the HR Team and Program Manager; all decisions taken should be in alignment with RI’s policies and procedures.
• Responsible for supporting staff to make decisions within their level, taking leadership to resolve issues, and collaborating with the Program Manager for resolution of issues at a higher level or if assistance is requested;
• In coordination with HR and Program Manager, the Program Coordinator actively participates in identifying any vacancies and recruitment needs; this includes shortlisting CVs, attending interviews, providing technical feedback, developing ToRs, orienting new joiners regarding their on-the-job tasks and any other related tasks; 
• Ensure to review Staff Care issues with the direct reports on a regular basis; continuously monitor individual staff members’ capacity for self-care; and take adequate actions to ensure that staff well-being measures are in place and in alignment with the RI’s policies. Ensure an adequate attendance and participation in all Staff Care trainings as requested by the Organization and Country office.

Documentation and Reporting

• Responsible for keeping the Program Manager well-informed with developments and emerging issues related to the implementation of the program; Work closely with the Program Manager and Program staff to propose, develop, implement, improve and communicate relevant policies, procedures and guidelines on a regular basis; stay updated regarding relevant policies and guidelines affecting Livelihoods for Syrian refugees and Lebanese in the North and communicate necessary updates to all relevant staff while ensuring the presence of appropriate improvement or changes in implementation accordingly;
• Contribute to donor and internal reporting, including success stories;
• Responsible for the supervision of data collection and reporting.

Internal and External Coordination

• Provide active participation and regular attendance at the Livelihoods and Protection working group meetings in North Lebanon, and technical meetings which are intended to build technical and managerial capacity, and other relevant meetings requested by the Programs Manager. When requested, ensure coordination with key external parties as necessary;
• Closely coordinate with the Operations Department staff on supply and non-supply assistance activities
• Participate actively in internal program meetings as scheduled, coming prepared to the meeting to maximize usefulness for project implementation
• Work closely and collaboratively not only with the project implementation team, but also the support departments (Finance, HR, Operations) as required within the scope of the position;
• Assist the Program Manager for ensuring a positive field visits from donors, government, or other important external stakeholders, including ensuring a well-organized visit and responsiveness to any questions.