Social Worker_North

• Raise the awareness of the targeted families on health topics, encourage changes in habits, identify health problems and refer beneficiaries to required services;
• Conduct well-structured training sessions on health and mental health subjects while ensuring to address the most common problems related to poor shelter conditions; the job holder should ensure that the right information is communicated with beneficiaries and ensure that all their questions and inquiries are dealt with in an effective and efficient manner;
• After receiving appropriate trainings from the MH Supervisor, The Job Holder will provide one to one non specialized MH care for community members;
• Ensure holistic management of each assigned case from case initiation to case closure;
• To support the awareness sessions, the Job Holder will facilitate the distribution of hygiene, feminine and new born kits by the Community Health Workers; and will ensure submission of accurate distribution lists.

Miscellaneous

• Demonstrate a high level of professionalism while working or coordinating with beneficiaries, their family members, and any internal or external party; any incident or work-related conflict should be immediately reported to the Program Manager and/or Health Program Coordinator. The Job holder should avoid going into any work-related communication which might jeopardize the relationship of RI with any party; 
• The job holder should demonstrate a high level of cultural sensitivity, professionalism, politeness and objectivity when dealing with the beneficiaries under all circumstances; 

• Coordinate closely with the Medical Advisor in order to inform the job holder about any referral cases for an effective and efficient follow up;
• Actively participate in weekly staff meetings and submit reports on time.

Work Coordination: Internal direct reporting, dotted line work coordination and external coordination

The Job holder reports directly to the Health Program Coordinator. Under the guidance of the PM and direct supervision of the Health PC, the job holder will have a dotted-line work coordination with RI’s program staff (Medical Advisor, Social Worker, Psychotherapist and Public Health Officer) in order to ensure that tasks are being implemented in alignment with the needed work plans and deliverables.

Span of control and decision making

The Job holder should take decisions related to the accountabilities and tasks outlined above while coordinating directly with the Program Manager. Any decision beyond her/his realm or responsibility should be discussed with the Program Manager.

Working Conditions / Operating Environment

The job holder will be based in the North office with daily field visits.