- Coordinate and schedule appointments for beneficiaries based on specialists’ availability, and confirm the appointments accordingly.
- Arrange room bookings as required for appointments and meetings.
- Liaise and coordinate with specialists and social workers to ensure comprehensive care for beneficiaries.
- Facilitate the smooth movement of beneficiaries through scheduled appointments, ensuring punctuality and timely service.
- Notify specialists promptly of beneficiaries' arrivals or cancellations.
- Prepare transportation payment vouchers for beneficiaries and process reimbursement for their transportation expenses.
- Manage inbound and outbound calls efficiently and in a timely manner.
- Address inquiries from visitors and callers, providing necessary information or referring them to the appropriate resources.
- Enter data accurately into the computer system to maintain up-to-date records.
- Create, organize, and maintain digital and hardcopy files, ensuring efficient file management systems.
- Enforce Center security measures by controlling room access and adhering to safety protocols.
- Greet and assist beneficiaries via phone or in person, directing them to the appropriate services.
- Handle incoming phone calls, directing them to the relevant personnel or departments.
- Document new referrals received through walk-ins or phone inquiries.
- Address beneficiaries’ inquiries promptly and liaise with the relevant departments to provide necessary assistance.
- Update and maintain accurate documentation of beneficiaries’ data.
- Prepare copies of the necessary tests and tools required by doctors and specialists.
- Verify transportation expenses and prepare receipts for reimbursement accurately.
Intervention Sectors
Health
Mental Health
Location
- Lebanon
- Beirut
Application Deadline
Salary Range
800 to 1200 (USD)
Contract Type
Full Time
Application Submission Guidelines
Please submit your resume and cover letter to recruitment@restartcenter.com if you are avaible to start asap.
Requires a Cover Letter?
Yes
Experience Requirements
1 to 2 years
Education Degree
Bachelor Degree
Education Degree Details
• Bachelor's degree in business administration / management, Project Management, Public Administration or any relevant field.
• Minimum of 1 to 2 years of experience in a similar role or field.
• Proficiency in office software (e.g., Microsoft Office suite).
• Excellent organizational and time management skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team.
• Familiarity with healthcare or social services settings is preferred.
• Knowledge of appointment scheduling systems or software is advantageous.
• Minimum of 1 to 2 years of experience in a similar role or field.
• Proficiency in office software (e.g., Microsoft Office suite).
• Excellent organizational and time management skills.
• Strong communication skills, both verbal and written.
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in data entry and record-keeping.
• Ability to work independently as well as part of a team.
• Familiarity with healthcare or social services settings is preferred.
• Knowledge of appointment scheduling systems or software is advantageous.
Arabic
Very Good
English
Very Good
French
Basic
Hide guidelines for wrong answers
No