Case Management Officer

Key Responsibilities and Duties

• Prepare and fill Social individual files for beneficiaries
• Participate in the yearly participatory diagnosis
• Prepare and update database on health, social and educational status of beneficiaries
• Register beneficiaries and orient them to programs
• Coordinate with outreach unit and community centers
• Follow up on beneficiary’s status
• Execute Social interventions on group community level  
• Follow up the beneficiaries in training classes
• Attend periodic meetings with team members
• Monitor the attitude of trainers with trainees
• Participate in the evaluation of the Unit specific objectives and achievements
• Propose constantly activities with beneficiaries upon area needs assessment
• Submit bi-weekly reports to the MEAL team
• Participate in different training sessions executed within the Unit
• Draft the annual report of her/is activities
• Others tasks f assigned by the head of unit or MEAL team

Key Performance Indicators

• Timeliness in organising
• Timeliness in generating reports and project submission
• Integrity with Safadi Foundation’s values and ethical standards
• Ability to demonstrate a positive, proactive and solutions-oriented approach
• Ability to assess, organise and propose trainings
• Ability to work under pressure with the team

Required Education, Experience and Competencies

Education

• Bachelor Degree in Social Sciences or any related field

Experience

• A minimum of 5 years in Social intervention

Competencies

• Strong knowledge in interventions
• Strong Knowledge in field assessment
• Strong knowledge of the principles of organisation and administration
• Strong knowledge in producing accurate and well documented reports
• Good analytical skills and analysing data
• Strong time management capabilities
• Very good relationship building and interpersonal skills
• Strong computer skills
• Strong written and communication skills
• Great understanding of policies, procedures and work methods
• Excellent organization skills
• Proficiency in Arabic and English languages