Alternative Care Case Management Officer - North

ROLE PURPOSE: Under the direct supervision of the Alternative Care Specialist and overall guidance of the Child Protection Adviser, the Case Management Officer will be responsible for monitoring and supporting 3 caseworkers in implementing activities related to case alternative care, targeting vulnerable children in need for alternative care and families including refugees, returnees and children in host communities. This project will focus on establishing family based care arrangements as well as small group homes with close monitoring and follow-up. 

CHILD SAFEGUARDING: 

Level 3 - the responsibilities of the post may require the post holder to have regular contact with or access to children or young people.

SCOPE OF ROLE:

Reports to: Alternative Care Specialist

Staff directly reporting to this post:  Alternative Care Case Workers 

KEY AREAS OF ACCOUNTABILITY:

- Case management support in line with MOSA National Standard Operating Procedures for at risk children (identification, assessment, referral to relevant services and follow-up of at-risk children and host families including confidential documentation).

- Closely coordinate with partner agencies, UNICEF and MOSA and MOJ/UPEL as needed to ensure appropriate implementation of activities in line with national policies, procedures and standards.

- Work across different contexts, including local communities, informal settlements, community spaces with a particular focus on outreach work and support in identification of the most vulnerable children (in line with organizational strategy) and close coordination with other sectors.

- Supervise and coach caseworkers on the identification, assessment, matching, placing, referral (to relevant services) and follow-up of at-risk children and families.

- Provide support to vulnerable children needing appropriate and alternative care support, including training, coaching and social support to families who are hosting children.

- Provide information and support in accessing specialized services as needed to ensure at risk children and families are provided with the necessary services.

- Participate in weekly case management and coordination meetings / Case Conferences; including the submission of reports concerning implemented outreach activities, caseload, host family and related challenges.

- Maintain files, registers, computer databases and records in paper or electronic format including through the utilization of the CPIMS.

- Work as a member of a team ensuring fluid communication of relevant information in order to make sure that work with individual cases is of quality.

- Ensure a strict adherence to the principles of child protection and child safeguarding at all times, including respect for confidentiality and always acting in the best interests of the child.

- Comply with Save the Children policies and practices with respect to child protection, code of conduct, health and safety, equal opportunities and other relevant policies and procedures.

- In agreement with the Alternative Care Specialist and Child Protection Technical Adviser, perform other required duties within reason (in line with skills and experience).

QUALIFICATIONS AND EXPERIENCE:

- Degree in social work, psychologist or related social studies

- Minimum of two years of experience in working directly with case management and social work

- Experience of working with children in need for Alternative Care

- Excellent communication skills

- Understanding of social welfare systems and child protection mechanisms in Lebanon.

- Experience in project management and supervision of staff

- Ability to write weekly and monthly reports, develop schedules and collect data

- Fluency in written and spoken Arabic and English

- Ability to work under pressure and willingness to work flexible hours in the event of major emergencies

- Commitment  to  and  understanding  of  Save  the  Children’s  aims,  values  and principles  including rights-based approaches