GBV CASE WORKER

KEY RESPONSIBILITIES:

• Provide direct support and counselling to vulnerable Men, women and girls
• Provide safe and appropriate case management and referrals to GBV survivors
• Case management will include:
  • Assessment of needs
  • Developing an action plan
  • Implementing the plan
  • Appropriate following Case closure (if and when appropriate)

Monitoring & Reporting:

• Prepare and submit weekly, monthly and 3-month work plans in a timely manner and incorporate manager feedback.
• Support the maintenance of the SHiFT’s case management system and the GBV Information Management System.
• Participate in weekly internal meetings and monthly team meetings to ensure adherence to standards of appropriate case management
• Collect and manage data safely and ethically
• Coordinate with and represent SHiFT at Working Group meetings

Coordination:

• As requested undertake/participate in liaison, coordination, and information sharing activities with national NGOs, international organizations, donors and government

Other duties as assigned by the supervisor to enable and develop

• Continuously coordinate with field working groups for referral pathways in target areas
• Develop and oversee activities based on a detailed working plan.
• Make recommendations to Program Management team.
• Coordinate with other actors providing essential services.
• Advocate with other organizations to ensure that survivor receives best possible care
• Build capacity of other groups – particularly community groups – to provide quality GBV prevention and response
• Use a survivor-centered and community-based approach
• Respect guiding principles of safety, confidentiality, non-discrimination

SKILLS AND COMPETENCIES:

• Degree in Social Sciences or relevant
• Knowledge of GBV prevention and response
• Knowledge of case management principles
• Strong case management experience based on survivor-centered approach
• Experience working with refugees and other groups
• Familiarity with GBV data collection system and safe and ethical guidelines
• Ability to work with both adult and child survivors
• Strong communication and interpersonal skills
• Commitment to human rights and gender equality
• Flexible pro-active attitude
• Ability to work well as an individual and in a team
• Ability to manage an unpredictable workload in a challenging environment
• Ability to work across socio-cultural and religious contexts
• Belief in SHiFT’s mission and vision
• Respect for SHiFT’s Code of Conduct and its PSEA Policy
• Languages: Fluency in spoken and written Arabic, clear and concise reporting in English is strongly preferred. French is a plus