Operations Manager, Fluent In Arabic & English

SMEX is seeking a take-charge, detail-oriented operations manager to systematize our day-to-day operations and help strengthen our 8-year-old organization. Primary responsibilities include oversight and management of grants and editorial operations as well as some proposal writing and event organization. As the operations manager, you will be a key part of the SMEX team and work closely with the executive director and other team members on a range of research, advocacy and capacity-building programs. You will also have the opportunity to contribute to long-term strategic planning that furthers SMEX’s mission to protect human, civil, and political rights online and expand civic participation through technology and other methods in Lebanon and other Arab countries. Key areas of responsibility Oversee and troubleshoot project and program implementation to ensure that they are executed on deadline and within budgets Develop and refine systems for common SMEX operations, ensuring consistency of operations across all projects and programs, including in staffing and accounting practices Liaise with donors and represent the NGO at meetings and, on occasion, at local, regional, and international events Complete periodic reporting, working with project leads, for all grants Contribute to strategic planning and program development Assist with event planning and execution Lead recruitment process for new project staff Track new funding opportunities’ Compensation Commensurate with experience, within an NGO budget The profile we’re looking for You have a university degree in a related field You have at least 5 years’ experience managing projects and programs, preferably those with strong technology and/or communications components. Experience working with international organizations and/or programs strongly preferred. You have exceptional editorial and digital literacy, including familiarity with Google Docs, Slack, Asana, blogging platforms, social media, HTML/CSS, and digital security fundamentals You are committed to open culture and to protecting digital rights and are familiar with both the promises and pitfalls associated with the use of how digital technologies in a variety of development contexts (ICT4D, etc.) You have developed a strong social media presence for yourself, your programs, and/or your organization You have experience working in human rights You possess refined interpersonal communications skills and a demonstrated ability to manage teams to produce high-quality work on deadline You speak and write Arabic with native fluency; English with high fluency You are comfortable taking initiative and setting priorities in a fast-moving environment While we are a distributed team, we would like for this position to be based in our Beirut office. If you think you would make a good candidate for this position, please send a motivation/cover letter and your CV/resume to: jobs@smex.org with “OPERATIONS MANAGER” in the subject line. This position will remain open until it’s filled.