Community Engagement Officer-2 Positions

  MISSION Goal / Purpose: Under the supervision of the Integrated Approach Activity Manager and the WASH & Shelter Program Manager, the Community Engagement Officer is in charge of the involvement and participation of the community in the neighborhood upgrading activities in the area of intervention.   Responsibilities: General responsibilities To work on the involvement and the participation of the members of the community in the different activities and to develop a comprehensive/ participatory approach with the communities targeted. Conduct monitoring of the activities, analysis of the data collected and plan activities accordingly. Report daily activities, incidents, achievements and adaptations made to the management. Represent SOLIDARITES INTERNATIONAL when necessary (during meetings and trainings, or in other SOL programs)   Task Description:   Assessment and Diagnostic In the preliminary stage of the project, the Community Engagement Officer: Identify key stakeholders of the community and their area of intervention and influence Collect data from the community (possibly participate in the baseline survey) Help defining selection criteria for beneficiaries   Community involvement and identification of key projects Support the participatory approach and identification of key projects in the community through mapping, exploratory walks… Facilitate the discussion to achieve agreement on projects selected. Prevention of any security event by good communication Support the communication with authorities if required   Participatory design Once the sites of intervention are identified, the Community Engagement Officer (in pair with the Construction Supervisor) ensures the participatory design of the sites. He/She: Ensures that the community is informed of the process Makes sure that key stakeholders and representatives of different targeted groups are part of the design exercise Facilitate the discussion to achieve agreement on design choices Get approval from the representatives of the community Follow-up on complaints and reports to supervisors.   Work implementation During the work implementation, he/she Serves as a community facilitator: he/she is available on site to receive complaints and comments Makes sure that the community is included in the process (workers recruitment if applicable, feedbacks…) Communicates on the process (explain alternative ways if needed, expected duration of activities…)   Community activities (murals, inauguration, awareness days…) On specific important moments of the community life, he/she Helps the implementation of activities Spreads messages/information in the community. Supports the Hygiene Promoters in spreading some key messages Conduct information campaigns and community assemblies in the field   Monitoring of activities and Reporting Conduct regular monitoring of the good process and impact of the activities, adapt implementation and plan activities accordingly as well as ensuring that the results are matching with the indicators of the program. Share formalized information and progress with the team involved on the project on a regular basis Follow up on other actors activities in the area.   And also: Inform the community about SOLIDARITES INTERNATIONAL’s activities and answer any question related to the organization and the program Conduct assessments and surveys in the field and to report on constraints. Organize and implement trainings in collaboration with other internal/external agencies and (or) private trainers   The above list is a non-exhaustive one, nor limitative.   The Community Engagement Officer may be asked to drive SOL cars and to respect the driving policies set by the logistic department and attached to this document.   The Community Engagement Officer could be asked to cover other responsibilities and tasks within the framework of his/her job on demand of both the Activity Manager and Program Manager.   ORG CHART POSITION (reporting and functional relationships) Line manager: Integrated Approach Activity Manager       Candidate’s profile:   Background in social work or Community Mobilization programs preferable Interest in community development projects Previous experience in humanitarian field preferable Strong social and communication skills Good teaching abilities Calm, diplomatic, understanding, problem solver and patient   Comfortable with standard office software. Capacity to use GIS software is a plus   Good spoken and written Arabic and English   Driving licence