IM & MEAL Officer (Saida)

General objective:

Under the supervision of the Monitoring, Evaluation, Accountability and Learning (MEAL) Supervisor, the IM & MEAL Officer is responsible for the design, implementation, and continuous improvement of information management and MEAL systems to support high-quality program delivery. The role ensures reliable data collection, analysis, and reporting, while promoting accountability to beneficiaries and evidence-based decision-making across programs.

Key Responsibilities

Information Management & Data Systems

These tasks will be for the Lebanon mission as a whole and may not only be dedicated to the base in Saida.

• Design, develop, and maintain data collection tools and databases to support program and MEAL activities.
• Develop and code digital data collection tools (e.g., Kobo forms) for assessments, registrations, monitoring, and post-distribution activities.
• Establish and implement data quality control mechanisms to ensure accuracy, consistency, and reliability of data.
• Manage data extraction, cleaning, validation, and consolidation from multiple sources.
• Maintain structured and standardized databases enabling data aggregation and reporting.
• Ensure proper data storage, documentation, and accessibility in line with internal procedures.
• Support program teams in managing beneficiary databases and tracking program indicators.
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Monitoring, Evaluation, Accountability & Learning (MEAL)

• Conduct baseline assessments prior to program implementation.
• Carry out post-distribution monitoring (PDM), post-implementation monitoring (PIM), and other assessments using appropriate methodologies (household surveys, FGDs, KIIs).
• Perform regular field monitoring visits to track program implementation and outputs.
• Ensure timely and accurate collection of qualitative and quantitative data using standardized tools.
• Analyze monitoring and assessment data to evaluate program performance and outcomes.
• Generate regular reports, dashboards, and data visualizations to inform decision-making.
• Identify key findings, trends, and learning points, and formulate actionable recommendations.
• Work closely with program teams to integrate learning and improve program quality.

Accountability & Protection Mainstreaming

• Support and implement accountability mechanisms, ensuring beneficiary feedback is collected, documented, and addressed in a timely manner.
• Monitor and promote inclusion, gender sensitivity, and “Do No Harm” principles across program activities.
• Conduct field-level accountability checks to ensure adherence to ethical and protection standards.
• Report any protection concerns, feedback, or breaches of conduct to the line manager.

Reporting & Knowledge Management

• Produce clear, concise, and timely MEAL and IM reports, including analysis and recommendations.
• Maintain organized documentation and archiving of MEAL and IM materials.
• Contribute to internal and external reporting requirements as requested by the MEAL Supervisor.
• Ensure data and findings are effectively shared with relevant stakeholders.

Team Management & Capacity Building

• Recruit, train, and supervise enumerators and daily workers involved in data collection.
• Build the capacity of field teams on data collection tools, methodologies, and quality standards.
• Plan and oversee field data collection activities to ensure efficiency and data quality.

Coordination & Communication

• Maintain regular communication with the MEAL Supervisor, providing updates on activities, challenges, and priorities.
• Collaborate closely with program teams to ensure alignment between data systems and program needs.
• Coordinate with local authorities and stakeholders during data collection and field activities when required.
• Represent the organization in the field and clearly communicate the purpose of activities to communities.
• Participate in internal meetings and trainings as requested.

ORG CHART POSITION (reporting and functional relationships)

POSITION OF THE POST IN THE ORGANIZATIONAL CHART (hierarchical and functional relationships)

Under the hierarchical authority of: Field Coordinator

Under the functional authority of: MEAL Supervisor

PROFILE NEEDED

Education: Bachelor’s degree in a relevant field such as information management, data analysis, statistics, computer science, development or humanitarian studies or other relevant degree.

Experience: 1–3 years of experience in humanitarian work or with NGOs, preferably in IM or M&E teams. Previous experience in information management is necessary.

Languages: Good command of both English and Arabic (spoken and written).

IT Skills: Proficiency in Microsoft Office applications (Word, Excel, Outlook), Kobo or ODK, Survey123.

Technical Skills: Strong skills in information management, coordinating with authorities, particularly in South Lebanon.

Core Competencies: Strong organizational and communication skills, ability to work under pressure, teamwork, and respect for humanitarian principles.

Other Requirements: Previous exposure to emergency response contexts and understanding of humanitarian standards and the “Do No Harm” principle are highly desirable.

SI WILL OFFER YOU

A salaried post: 1,325 USD as basic salary

Vacation: 1.75 paid leave per month

Social and medical cover

We actively encourage women to seize opportunities, break barriers, and excel in their careers. Join our team, where your skills, ideas, and contributions will be valued and nurtured, fostering a culture of inclusivity and empowerment.