Program Manager WASH & Infrastructure

ABOUT THE JOB

General objective:

The program manager is responsible for implementing and achieving the objectives defined in the project proposals covering WASH & Infrastructure activities.

(S)he is in charge of supervising the operational teams allocated to WASH & Infrastructure projects. The position will manage multiple projects in Bekaa and Baalbek area – which are contributing to provide support to the most vulnerable communities (Lebanese and refugees) through multi sectorial activity implementation.

The position is expecting to manage approximately 4 staff (direct and indirect), and is based 100% in Zahle, Bekaa.

(S)he guarantees the good performance and the quality of the program(s) WASH & Infrastructure implemented, and, where appropriate, proposes adjustments or developments to ensure relevance.

The main challenges:

• Taking over the ongoing projects and prepare the upcoming projects
• New area of intervention/assessment within the last quarter of 2022
• Effective coordination with all departments and external stakeholders
• New team member to ensure induction and training.

Priorities for the 2/3 first months:

• Participate in the recruitment of her/his team
• Trigger the new projects methodology and planning
• Ensure that program FU tools are developed and up to date
• Build a strong relationship and coordination with all stakeholders of the projects

Responsibilities and main activities:

Goal / Purpose:

The program manager is responsible for implementing and achieving the objectives defined in the project proposals covering WASH & Infrastructure activities.

(S)heis in charge of supervising the operational teams allocated to WASH & Infrastructure projects. The position will manage multiple projects in Bekaa and Baalbek area – which are contributing to provide support to the most vulnerable communities (Lebanese and refugees) through multi sectorial activity implementation.

The position is expecting to manage approximately 4 staff (direct and indirect), and is based 100% in Zahle, Bekaa.

(S)he guarantees the good performance and the quality of the program(s) WASH & Infrastructure implemented, and, where appropriate, proposes adjustments or developments to ensure relevance.

List of main tasks:

Diagnosis and project design

• Participate in the preparation and implementation of multi-sectorial assessment and diagnostics
• Participate in the design and the financial dimension of the human and logistical programs to implement
• Prepare the appendixes and technical chapters (of logical framework) of operation proposals
• Implement activities in compliance with the annual SI Programmatic strategy, Solidarity International technical requirements, and donor criteria

Implementation and operational monitoring

• Plan and oversee the implementation of WASH & Infrastructure activities that (s)he is responsible for, both on-time and within the set technical specifications
• Plan the WASH & Infrastructure activities with the support Departments (administrative, logistics), according to objectives
• Propose and develop indicators for monitoring multi-sectorial activities related to her/his project management and context
• Use management, activity, results, and context monitoring tools
• Respect SI procedures
• Provide support and advice to the logistics base for the purchase of materials specific to activities
• Assess the relevance of activities, the effectiveness of interventions, and their appropriateness in light of changing circumstances and the needs of populations
• Propose adjustments to programs if necessary
• Ensure the achievement of results of the programs (s)he is responsible for
• Supervise and support the monitoring and evaluation of the implemented activities
• Anticipate the difficulties associated with conducting activities and help solve problems related to programs activity
• Propose program changes according to the changing environment and indicators
• In collaboration with the administrative service, contribute to the development of program budgets and track spending and budget forecasts
• Develop the state of needs and the Treasury requests with activity managers 

Capitalization

• Compose capitalization documents respecting SI tools
• Prepare contracting reports before the end of his/her employment contract, and make them available to those interested in the mission and at headquarters
• Guarantee the dissemination of technical documentation

HRM     

• Participate in validating recruitment for the national technical staff according to the program’s requirement,
• Define, in conjunction with the administrative service, the requirements for position to open for application, adapting Job Descriptions to professional guidelines if necessary
• Welcome and brief new employees or volunteers working underneath him/her
• Implement training related to operational requirements and the identified training needs
• Manage/support the team working for him/her
• Conduct workshops and regular or ad hoc meetings
• Evaluate and assess the performances of his/her team members
• Identify potential changes in members of his/her team(s) and provide feedback to the Field Coordinator and HR department
• Ensure his/her team’s compliance with safety regulations

Reporting / communications / representation

• Make known all information on the security situation or any event with a possible consequence on SI activities or team security
• Write reports or appendixes relating to his/her reporting and or funding amendment activities
• Ensure compliance with reporting deadlines and formats
• Maintain a local operational communications network and good relationships with local and governmental authorities, donor representatives, UN agencies, and other international agencies
• Ensure Solidarités International’s representation in the meetings or forums concerning the program in his/her place of employment
• Represent SI on request and/or delegation
• Respond to the requirements of Headquarters concerning specific needs
• Prepare administrative paperwork to sign (MOU, hand over, etc ) in conjunction with governmental authorities, communities, or partners

POSITION OF THE POST IN THE ORGANIZATIONAL CHART (hierarchical and functional relationships)

Under the hierarchical authority of: Field coordinator

Hierarchical authority over: Deputy Program Manager(s), Laboratory supervisor

Under the functional authority of: WASH Coordinator, Infrastructure Coordinator

Functional authority over: -

YOUR PROFILE

Specific skills and experience:

• Bachelor’s Degree in WASH and/or Civil engineering/infrastructure, or similar field is desirable; it can be balanced by experience
• At least 2-year experience in a similar position, for INGO/NGO sector
• Strong knowledge/experience of infrastructure/civil engineering
• Experience with major humanitarian donors and donor compliance rules
• Proven experience in team management

Knowledge and technical skills

• Strong team management capacities & leadership. Capacity to train a team, to create a dynamic atmosphere.
• Strong knowledge on project cycle management is mandatory, technical knowledge on civil engineering, WASH activities, solar system are desired
• Proficiency with the standard MS Office package compulsory (Word, Excel -large data management capacity is a must, Outlook).
• Excellent in reading, writing and speaking both Arabic and English
• French is a plus

Soft skills

• Excellent prioritization and organization skills to work independently
• Ability to work under pressure and to handle multiple tasks at the same time
• Work accurately with close attention to details
• Maintain confidentiality of sensitive information
• Excellent interpersonal, analytical, communications and diplomatic skills
• Strong capacities on team management including training and capacity building
• Diplomacy, cultural sensitivity, negotiation skills.
• Motivation and commitment to humanitarian work and values

Language:

ARABIC LANGUAGE: Fluent

ENGLISH LANGUAGE: Fluent

FRENCH LANGUAGE: None (a plus)

SI WILL OFFER YOU

A salaried post: 2,300 USD – Basic salary

Vacation: 1.5 Paid Leaves/month

Social and medical cover

EXPERIENCE REQUIREMENTS: 2 to 3 years:

At least 2-year experience in a similar position, for INGO/NGO sector

Strong knowledge/experience of infrastructure/civil engineering

Experience with major humanitarian donors and donor compliance rules

Proven experience in team management