COORDINATOR IN FAMILY STRENGTHENING PROGRAMME, MEDICAL CENTER (MED) AND EARLY CHILDHOOD DEVELOPMENT (ECD)

Under the leadership of the SOS Children’s Village Programme Director, the Family Strengthening Programme, Medical Center and Early Childhood development Coordinator leads planning, implementation, monitoring and evaluation of the Family Strengthening programme, Medical Center and Early Childhood development in the location in line with the “Vision, Mission, Values”, the brand and approved strategies, policies, guidelines of the organisation and national legislation. He/she is responsible for coordinating the overall process of case management and monitoring the quality of the provided family strengthening services. He/she supports CVVD in building a strong network of partner organisations and builds positive relationships with the community and/or local authorities. He/she is responsible to build and manage a strong team in the programme unit. She/he reports to the CVVD and content-wise also to the NFSPA on programme unit plans and activities. As a member of the SOS Children’s Village Programme Management Team, he/she participates in the annual planning of the CVP.

Main clients:

• SOS Children’s Villages Village Director

• Family Strengthening programme staff
• Medical center programme staff
• Early Childhood development programme staff

• National Family Strengthening Programme Advisor

• Local Authorities

Key performance areas and main responsibilities:

Programme Development and Management

• Leads the development and implementation of the FSP, MED and ECD programs in line with the SOS Children’s Villages Programme Policy and related international and national SOS policies, strategies, quality standards and guidelines.
• Leads the implementation of the programme management cycle in FSP, MED and ECD programs to ensure that interventions are relevant to the local context, respond to the needs of the target group and contribute to the development of sustainable social support systems.
• Coordinates and supervises the overall process of case management applied in the FSP, MED and ECD programs including the establishment of the multidisciplinary team, case discussions, caseload regulations etc.
• Coordinates the development of a comprehensive programme service package in cooperation with partners.
• Supports capacity-building of programme implementation partners (community-based organisations or structures, self-help groups, local NGOs or local authorities) to ensure the long-term sustainability of service delivery and ongoing development of the programme unit in the future.
• Supports NFSPA in the development of detailed psycho-pedagogical concepts for new types of interventions within the family strengthening programme unit.
• Regularly reports on FS, MED and ECD activities, progress towards targets to CVVD and relevant National Office functions and/or child protection authorities as required by national legislation.

Monitoring and Evaluation

• Ensures quality management within the FSP and implements the recommendation from national and international quality audits and/or evaluations.
• Ensures that proper monitoring and evaluation system is put in place and applied in the FSP, MED and ECD
• Leads the self-evaluation and/or external evaluation processes of FS programme.
• Implements the programme database in FSP, MED and ECD monitors the quality of data entry, uses database reports for planning, monitoring and evaluation, supports users with content questions, collects regularly information about new content updates and suggestions from family strengthening programme staff and reports them to NFSPA.

Human Resources development

• Ensures the effective implementation of the HR Cycle in the FSP, MED and ECD following national legal requirements and SOS guidelines.
• Proposes to CVVD appropriate staffing patterns to ensure the provision of quality services in family strengthening.
• Coordinates the involvement of volunteers in the Family Strengthening programme, Medical Center and Early Childhood development center and ensures effective human resource systems are implemented for them, including job descriptions, regular review sessions/ trainings, in line with defined practices of the MA.
• Provides regular professional guidance, supervision and support to the FS, MED and ECD team in accordance with approved strategies, policies of the organisation and national legislation.
• Participates in intervision sessions as well as individual or group external supervision.

Financial and administrative management                                                                

• Implements financial and administrative procedures within the programme unit in accordance with defined policies, guidelines and standards and in consultation with financial support staff.
• Supports CVVD during the budgeting process in the location. 
• Monitors budget expenditures in the programme unit, in order to ensure that funds are properly used and in line with the annual plan and budget.
• Continually looks for ways to provide quality services in a cost-effective manner.

Partnership building and advocacy

• Supports CVVD in partnership and network building, which provide the families with a package of complementary services.
• Coordinates service delivery from different providers on programme unit level to ensure continuity and comprehensiveness of interventions for the families.
• Upon the request of CVVD, represent the organisation at relevant local networks, forums, platforms, campaigns, working groups and advocates on behalf of the organisation for the promotion of child rights, especially related to children from the target group.

Fund Development and public relations

• Supports CVVD and other NO functions in identification of local funding sources and application for grants and other forms of local income, such as donations in kind and government subsidies.
• Prepares programme unit information as required for public relations and fund development purposes.

Knowledge Management

• Documents and shares good practises and lessons learned within the programme unit to support organisational learning.
• Exchanges regularly with other FS co-workers in national network meetings.
• Keeps regular track of latest developments in social work area as well as changes in national legislation, policies and practices related to children in the target group.
• Participates on behalf of the MA in research projects and/or national studies.

Child Safeguarding (CS)

• Responsible to raise awareness of the SOS Child Protection Policy principles and to protect children and young people from all forms of abuse, abandonment, exploitation, violence and discrimination
• Carries out CS risk assessment within his/her area of work and ensures that relevant actions are put in place to mitigate the existing and possible CS risks.
• Ensures strong focus on CS prevention by organising informal and formal discussions, workshops and other capacity buildings activities for children and young people to make them understand CS risks and protection mechanisms 
• Responsible to report any CS suspicion, concern, allegation or incident immediately, following Child Safeguarding reporting procedures. CS reports should be made to the CS team at programme level and/or to the respective line manager