Senior Social Worker And Manager

Tahaddi Lebanon seeks an experienced professional with advanced training as a social worker, with knowledge of the Lebanese healthcare system to take on the challenging role of leading the Tahaddi health and psychosocial support programs. The ideal candidate will have five plus years of experience in providing direct service, particularly case management and psychosocial support, to at-risk low income families, and will have experience in leading a team of between 3-7 staff. Tahaddi is a faith-based organization. As this is a senior staff position within the organization, it is therefore critical that the candidate is in full alignment with Tahaddi’s core values of: justice for all, professionalism, transparency and integrity, and commitment to serve the poorest with compassion and respect. Position Summary: The PM, reporting to the Program Development Officer (PDO) and ultimately to the Tahaddi Co-founder, is responsible for managing and developing the health/social work activities of Tahaddi in Lebanon, in alignment with the mission, vision and core values of the organization. Duties/Areas of Responsibility: • Manage health team, which consists of physicians, nurse and receptionists o Ensure a positive team environment o Recruit new staff as needed o Conduct annual reviews o Participate in Tahaddi leadership meetings • In coordination with the Senior Physician and Hay el Gharbeh Clinic Manager, ensure the smooth functioning of Tahaddi’s two health centers in Nab‘a and Hay el Gharbeh o Work closely with Senior Physician, to ensure that high quality and compassionate patient care is being provided o Participate in the recruitment of staff in the following areas: receptionist, support staff. • Lead the development and implementation of the psychosocial support program, which is particularly focused on case management o In conjunction with our partner organization, develop case management policies and procedures. o Lead the case management team, which identifies, follows and provides appropriate interventions for at-risk cases. This includes conducting assessments (including home visits), developing patient-lead action plans, and accompanying patients on referral visits as needed. o Expand on Tahaddi’s existing referral network to develop new partnerships. Network with partner organizations to facilitate collaboration, contributions and patient referrals. o Oversee the financial assistance program. o Coordinate auxiliary health and non-health activities such as dental programs, parenting classes, women’s workshops in conjunction with the clinic manager, and develop new para-health programs. o Provide site supervision for the after-school home work tutoring program in Hay el Gharbeh • Reporting: o Write and submit a monthly report to Tahaddi leadership summarizing programmatic activities, challenges and plan for the upcoming month o Submit monthly financial report (petty cash reconciliation) • Partner and Donor relations: o In close collaboration with the accountant and Program Development Officer (PDO), provide timely reports (narrative and financial) to donors funding long and short-term health programs Reporting to: TEC Program Development Officer and Co-founder Skill Requirements: • Trained social worker • A full commitment to Tahaddi’s core values and humanitarian mandate • Strong Arabic language skills. French and English are desirable with at least one at fluent level • Team management experience. Good relational skills with a positive and encouraging spirit • Experience working at the community level. Diplomacy and maturity in dealing with community members of different backgrounds • Patience and compassion with clear personal boundaries • Equity between patients with regards to gender, age, race, religion or political preferences • Ability to cope with working in a dynamic and changing environment • Computer literate, be at least familiar with MS Office software package • Good oral and written presentation skills Interactions: Work in close collaboration with the TEC Director, Project Managers, Program Development Officer, Tahaddi staff, and stakeholders, including partners and community constituencies. Working Conditions: Willingness to work in very poor neighborhood with basic facilities and complex social dynamics Experience Required: At least five years of social work experience, preferably working with economically marginalized populations. Team management experience is essential. Experience within the health care system a definite advantage. Education Required: Advanced degree in social work Applications accepted by email. Please send cover letter and CV to nkhouri@tahaddilebanon.org