Case Worker

Duty Details

In an ethical and deontological approach, the  case worker helps to create conditions for children and their families to have the means to be active in their own development and to strengthen the social links and solidarity where they live.

Case Management

• Identify individual cases through regular presence in the community and accept referrals from other agencies and community partners
• Conduct initial (rapid) assessments for CP cases and prioritize them according to risk level.
• Develop case plans that respond to needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Regularly monitor and support to children and families through home visits, providing guidance, advice and emotional support, community mediation and referrals.
• Work with supervisors and managers to arrange case conferences for complex cases and ensure children receive multidisciplinary support.
• Manage cases in line with SOPs, adhere to standard documentation processes and follow best practice guidance.

Data Management

• Regularly document cases using case notes and other agreed upon forms
• Ensure proper filing of the cases

• Regularly document cases using case notes and other agreed upon forms
• Ensure proper filing of the cases
• Update databases / CPIMS+ to ensure a comprehensive record of the case.
• Ensure that data collection and storage respect data protection protocols and confidentiality principle
• Develop Monthly reports

Coordination and representation

• Refer cases to other organisations and Follow up on referred cases
• Directly communicate effectively with other caseworkers and service providers in order to advocate, collaborate and make referrals according to the best interests of children
• Regularly attend case management meetings and relevant case conferences at field level
• Attend and contribute to coordination meetings between CW and Psychologist
• In addition to the case management team, collaborate closely with other members of the Child Protection team, ensuring smooth coordination and referrals

Organistional Policies

• Respects the Tdh Child Safeguarding Policy (CSP) and its principles of child protection, ensuring it’s the policy’s implementation and prompt notification of the CSP Focal Point with any information regarding potential breachs of the policy;
• Is aware of, abides by and promotes the practices and values set out in all other Tdh policies and procedures such as the Internal Regualtions, Standard Operating Procedures and other policies.

• Undertake all other duties that may be requested by the line-manager and that are compatible with the job.