GBV Case Worker

Terre des hommes- Lausanne is seeking a qualified GBV Case Worker.

In local contexts, the GBV case worker acts with the children, youth, families and their social environment through a global approach in order to:

• Provide individual case management for all GBV cases in accordance with all case management steps related tools and national/international procedures.
• Provide ongoing support to the GBV cases and ensure the enhancement of the protection environment in collaboration with the family/caregivers and community members.
• GBV Case Worker will liaise directly with other service providers working within the communities where the project is implemented and facilitate referrals to other service providers (UPEL, MoSA, UNHCR, (I)NGOs, Health and MHPSS actors, Shelter, NFIs and /or legal providers, etc.).
• Directly communicate effectively with other teams who are providing MHPSS support, Legal counselling etc.
• Ensure that Survivor Centered Approach Guiding principles maintained and enforced while working with survivors including in safe spaces for women and girls.

In an ethical and deontological approach, the GBV case worker helps to create conditions for children, youth and their families to have the means to be active in their own development and to strengthen the social links and solidarity where they live but also to enhance their resilience.

Under the management of the GBV Team Leader and Project Manager, the GBV Case Worker will perform the following tasks:

Job Duties & Responsibilities

Case Management:

• Identify individual GBV cases through face to face and remote outreach and referrals from other actors, agencies, community members and partners.
• Conduct initial and follow up assessments for GBV cases and prioritize them according to risks levels.
• Develop case plans that respond to needs addressed in initial and comprehensive assessments and seek support of supervisor when necessary.
• Regularly follow up to ensure all services and action points listed in the case plan are carried out within agreed time frames. Ensure that progress is regularly reviewed.
• Regularly monitor and support to GBV cases through home visits, providing guidance, advice and emotional support, community mediation and referrals.
• Work with supervisors and managers to arrange GBV case conferences for complex cases and ensure children receive multidisciplinary support.
• Manage cases in line with GBV Standard Operational Procedures (SoPs), Inter-agency Guidelines and adhere to standard documentation processes and follow best practice guidance.
• Apply the National SoPs for case management, while use Best Interests Assessments (BiA) and Best Interests Determination (BiD) procedures when are requested or needed.
• Ensure Do No Harm analysis are carried out and the principle of Do No Harm is observed and upheld in all the engagements of the GBV Case Worker.

Data Management:

• Regularly document cases by using all the approved tools and forms.

• Update databases such as GBVIMS+, RIMS and other tracking sheets to ensure a comprehensive record of the cases.
• Ensure that data collection and storage respect data protection protocols and confidentiality principle.
• Regularly provide field reports, protection monitoring reports and reports related to project progress to your line manager.

Coordination and Representation:

• Directly communicate effectively with other caseworkers and service providers in order to advocate, collaborate and make referrals according to the best interests of children.

• Regularly attend GBV case management meetings and relevant case conferences at field level.
• In addition to the GBV case management team, collaborate closely with other members of the Child Protection team and GBV team ensuring smooth coordination and referrals.
• Direct communication and coordination with Technical Unit and Global Technical Advisors.

Organisational Policies:

• Respect the Tdh’s Global Code of Conduct (GCD), Child Safeguarding Policy (CSP), Prevention from Sexual Exploitation and Abuse Policy (PSEA) and Policy on Gender and Diversity and its principles of child protection, ensuring the policy’s implementation and prompt notification of the CSP/PSEA Focal Point with any information regarding potential breaches of the policy.
• Abide by and promote the practices and values set out in all other Tdh policies and procedures such as the Internal Regulations, Standard Operating Procedures, and other policies.
• Undertake all other duties that may be requested by the line-manager and that are compatible with the job description.
• Participate actively in weekly and monthly coordination meeting with the line managers

Job Requirements:

Academic Background: Bachelor’s degree in relevant field (Psychology, social work…). Master’s degree is a plus but not mandatory.

Experience: At least 2 years of relevant work experience, preferably with an INGO.

Technical Competencies:

• Good knowledge in Child Protection and GBV.
• Able to deal with very vulnerable young females from different backgrounds.
• Cultural sensitivity.
• Facilitation skills.
• Flexibility and ability to work under pressure (responding to high risks cases).

Organizational Competencies:

Personal, Social and Leadership Competencies (PSLC):

• Self-management.
• Communication and interaction.
• Teamwork.
• Mission orientation.
• Empathy and integrity.

Technical and methodological competencies (TMC) :

• Respect for the institutional framework
• Innovation & Development
• Quality Monitoring & Reporting
• Languages: English and Arabic (written, read, and spoken)
• Computer skills: Microsoft office

Reports to: GBV Team Leader, Project Manager (Project: Stand up for Social Change) & Senior Child Protection Technical Officer (Tdh delegation – Technical Line Manager).

Location/Travel:  South of Lebanon. Office based in Tyre.

Tdh Foundation, Lausanne has a zero tolerance to Sexual Exploitation and Abuse of beneficiaries.  Protection from Sexual Exploitation and Abuse (PSEA) is everyone’s responsibility and all staff are required to adhere to the Code of Conduct, that enshrines principles of PSEA, always (both during work hours and outside work hours).  Familiarization with, and adherence to, the Code of Conduct is an essential requirement of all staff.