Case Worker North Bekaa

INTRODUCTION Terre des Hommes Italia (TDH IT), member of Terre des hommes International Federation, works in 21 developing countries implementing projects and activities for the benefit of more than 2 million people (2015). We implement relief and mid-term programmes and projects in the fields of education, primary health, protection, PSS and child rights. Terre des Hommes Italia works in Lebanon since 2006. Since then it has implemented several educational, protection and livelihood interventions in the most deprived areas of the country and in the Palestinian refugee camps.  Since the onset of the Syria crisis, Terre des Hommes has provided support to the Syrian refugee families fleeing their country and looking for a shelter in Lebanon, thanks to the support various donors (ECHO, UNICEF, UNHCR, Italian Ministry of Foreign Affairs and International Cooperation, Agenzia Italiana per la Cooperazione allo Sviluppo- AICS). In Bekaa Terre des Hommes has been partnering with UNICEF, and other private donors, since 2012, targeting refugee and vulnerable children and their families with a range of actions focused on non-formal education and protection. The established Child Friendly Spaces in Arsal and Jdeide developed into Community Centres with centre-based (including focused PSS and Case Management) and outreach activities (mobile unit,  establishment of Child Protection Committees, awareness activities etc). In 2015 thanks to the cooperation with the Lebanese Ministry of Social Affairs, the programme expanded to several locations in Bekaa (Hermel, Qaa, Mashari'a al- Qa'a, Qasr) and in Mount Lebanon (Aley, Jbeil, Kfarnabrah). In 2017 the programme will further expand so as to include new locations.  Major Responsibilities: Identify individual cases in collaboration with CP north Bekaa team and through regular presence in the community Accept referrals from other agencies and community partners Provide individual case management for children and their families in accordance with all case management steps and related tools and procedures Ensure the correct documentation and compilation of CM forms in accordance with all case management steps and related tools and procedures Update regularly the database to ensure a comprehensive record of the database Ensure that all cases are addressed immediately and shared with the supervisor  Work closely with the other organization in order to ensure smooth referral Participate actively in weekly case management team meetings Provide ongoing support to families, foster and alternative care systems Communicate regularly with supervisor, CM Project Manager and CM Specialist for updates on achievements and challenges Collaborate closely with the other members of the CM team and the CP team Directly communicate with other caseworkers and service providers as part of conducting individual case management Regularly attend case management meetings at field level Consistently and proactively monitor/assess the safety and security of field teams; promptly reporting concerns or incidents to management and  liaising with community leaders and other external parties as required to maintain/enhance the security environment for programs To comply with the TDH-It Code of Conduct Other duties as assigned by the supervisor  Key Working Relationships: Position Reports to:  CM supervisor-CM specialist Technical reference/Indirect Reporting:  Project Manager Collaborates with: PSS team and Case workers Other Internal and/or external contacts: Internal: other members of TDH IT programs in the field   External: local partner –Other NGOs/INGOs  Qualifications and experience 1 year minimum work experience in similar position Ability to work well in a team, under pressure and in response to changing needs. Experience in and knowledge of the Syrian situation and response is considered a strong asset. Experience in building capacity of teams and staff. Commitment to the aims, principles and values of TDH IT. Ability to plan well, set own targets and meet them. Valid Driving license